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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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October 11, 2021

Given the high volume of flooded cars, the turn around time was reasonable. Could have appreciated more communication but I can understand that they were short staffed. More

by Amit
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Lomando
Oct 11, 2021 -

Metro Honda responded

Thank you for taking the time to review us! We are so glad to hear of your positive experience and look forward to seeing you again soon. Take care!

October 11, 2021

Rude and unprofessional receptionists at this location- would not recommend this location for any customer More

by KABII.LO11
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 11, 2021

After the job get done ,I open the hood to check the engine I realised the water cooler thank was empty anyway was good job and right time thx for everything. More

by Milo
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Orellana, Gustavo Rios, Jonathan Torres, Peter Lomando, Rich Sabatino
Oct 13, 2021 -

Metro Honda responded

Milo, thank you for your honest review. Please contact us should you need further assistance. We are happy to be able to address your concerns.

October 10, 2021

Service intake wait was much too long.Even though I had my car towed in, I made an appointment for service. Once car arrived, many other customers were taken ahead of me because my car was unable to "be in More

by belindamorris6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 09, 2021

Jose and Robert were amazing. They were extremely informative and helpful. I will certainly return on my next purchase. More

by JUANCAPELLAN172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cornieles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Aparicio, Horatio Garcia, Andres Hernandez, Gustavo Cardenas, Eric Gil
Oct 11, 2021 -

Metro Honda responded

Thank you for taking the time to review us! We are so glad to hear of your positive experience and look forward to seeing you again soon. Take care!

October 08, 2021

I had a great experience at this dealership. Excellent customer service. I will come back when needed. More

by UML13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Orellana
Oct 11, 2021 -

Metro Honda responded

Thank you for taking the time to review us! We are so glad to hear of your positive experience and look forward to seeing you again soon. Take care!

October 08, 2021

Pésima atención nadie sabía resolver mi problema es la segunda vez que me pasa eso More

by KIRNECORRI09
Customer Service
Recommend Dealer
No
Employees Worked With
Elvis Orellana
Oct 11, 2021 -

Metro Honda responded

Permítanos disculparnos por su experiencia negativa. En un momento de su conveniencia, no dude en contactarme aquí en el concesionario. Agradecería la oportunidad de hablar con usted en más detalle sobre su visita. Atentamente, Peter Lomando Director de servicio y repuestos 201-451-7111 x1268

October 07, 2021

Terrible making me wait 2 hours and all they did was tell me lies taking a day off from work and never did anything to my car More

by Lauren7928
Recommend Dealer
No
Employees Worked With
Gustavo
Oct 08, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

October 07, 2021

Service was very good. I was kept informed of my cars needs and progress. Cost was explained to me before repairs More

by DMAYE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Oct 08, 2021 -

Metro Honda responded

Thank you for being our customer! We are always happy to be able to assist you.

October 06, 2021

The wait was too long my appointment was for 4:00 pm got there at 3;00 pm still had to wait till almost 5 pm. And it was something so minor that it should’ve been a quick service. More

by Bellastarr66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

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