
Metro Honda
Montclair, CA
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409 Reviews of Metro Honda
Response to rightly scheduled inspection and repair. Joseph King's reception and service was outstandingly cordial and efficient. We could not ask for better counsel or service. As has been the case in Joseph King's reception and service was outstandingly cordial and efficient. We could not ask for better counsel or service. As has been the case in recent years, we specifically asked for him. More
Trustworthy! Thank you Metro Honda! Thank you Joseph! I take my 2010 Honda CRV to get it serviced at Metro Honda, because I Trust them. Yes, the service is outstan Thank you Metro Honda! Thank you Joseph! I take my 2010 Honda CRV to get it serviced at Metro Honda, because I Trust them. Yes, the service is outstanding, expertly certified, and fair; but, I take my car to Metro Honda of Montclair because I know I am going to be treated right. More
Cross country road trip issue resolved We had just arrived in CA after a long road trip from NC in our 2017 Pilot. We began to have slight braking issues and were concerned about being so f We had just arrived in CA after a long road trip from NC in our 2017 Pilot. We began to have slight braking issues and were concerned about being so far from our dealership in NC. However Gordon Jackson at Metro put our concerns at ease. He was very courteous and professional. We had our problem resolved and were on our way. Very good experience! More
Last minute check in, great service! Integrity and honesty. We drove in to Metro Honda from Riverside, having gotten a jump start for our dead battery, fearing that we might need alternator, starter, and whatev We drove in to Metro Honda from Riverside, having gotten a jump start for our dead battery, fearing that we might need alternator, starter, and whatever else. Arriving just before 6 PM, Joseph King was very pleasant and most helpful getting us checked in with the service work set up. The next morning, we received calls from Joseph updating us on the work, and finally received word that the car was ready early the next afternoon. Joseph explained that only the battery needed to be replaced! Everything else checked out OK! The dealership is by the way very very clean, including the restrooms. We were very comfortable waiting for a ride home. I am impressed and trusting when a shop tells me stuff I was willing to buy is not needed. I will definitely be returning to Metro Honda, and to Joseph! ...and Joseph knows a lot about crock pot cooking. Be sure to ask him for recipes. Jim Hill, Upland More
Albert Mendoza was the best! I purchased my new car at Metro Honda in Montclair and my salesman was Albert Mendoza! He was just a pleasure to work with. This was my first time pur I purchased my new car at Metro Honda in Montclair and my salesman was Albert Mendoza! He was just a pleasure to work with. This was my first time purchasing a car so I had a lot of questions, concerns, and parameters that I wanted to work within and Albert was more than kind to guide me step by step through the process while working within the limits I set for him. The best thing was he was completely honest with me and I appreciated that so much because I've talked to other salesman and I can totally tell they were just giving me the runaround. So if you're looking for a car and you want to have an honest salesman that is more than willing to work with you on your purchase, I would recommend Albert in a heartbeat! he even checked in with me to just see how everything was going after my purchase! More
Best Service Advisor- Joseph King I have been a customer since 2004, mainly because of Joseph King's honesty, integrity, and his own faith. I can honestly say I have never been mislea I have been a customer since 2004, mainly because of Joseph King's honesty, integrity, and his own faith. I can honestly say I have never been mislead by King and I'm very skeptical of others. I have three Hondas and trust him with all my needs. He's the Best service advisor that I have ever dealt with for the past 32 years! More
Quick Service This visit was just s quick as the last one despite having to wait it out. The only disappointments during these last two visits was having to drive This visit was just s quick as the last one despite having to wait it out. The only disappointments during these last two visits was having to drive the car for a car wash even if coupons were provided. I was so used to receiving my car washed already rather than having to drive to the carwash next to the dealership. More
John Garcia at service is the man ! Took my car for service and was introduced to a nice gentlemen named John Garcia , he's very suffistocated and generous , I would recommend him next t Took my car for service and was introduced to a nice gentlemen named John Garcia , he's very suffistocated and generous , I would recommend him next time when you guys scheduled an appointment! Sharp young man ! Great work More
Amazing My sales person armando was a great salesmen. He was very knowledgeable and very understanding on what I was looking for. He explained everything abou My sales person armando was a great salesmen. He was very knowledgeable and very understanding on what I was looking for. He explained everything about when purchasing a car and how easy it is. Thank you armando for making my car purchase easy and fun More
Vance Wilcox is extremely helpful I had a problem with the satellite antenna on my 2011 Ridgeline that had the cover broken off. Metro ordered the part, only took a week to get, and I I had a problem with the satellite antenna on my 2011 Ridgeline that had the cover broken off. Metro ordered the part, only took a week to get, and I scheduled an appointment to have it replaced. Vance got me in quick with no problems and got me a shuttle back to my home. He then called me when it was ready and got me on the shuttle pickup list and the shuttle picked me up about 10 minutes later and took me back to Metro Honda. Work seemed to be perfect with no problems. A word about the antenna (not related to Metro at all), the cover is delicate and can break off somewhat easily, so be careful when washing it or using a drive through car wash. Love my Ridge!!!! More