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Metro Honda
Jersey City, NJ
3,039 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today.
Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you.
The Way to Go is METRO!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,039 reviews
Verified Customer
October 19, 2021
Parts dept. Customer service was horrible. No one called and told me my part arrived. and told me my part arrived. More
by Lisa Setzer
Employees Worked With
October 19, 2021
We are very upset about the level of service we received. The salesman, David Simms, scratched the front of the car quite badly when he pulled it out of the lot. The paint is scratched deeply on the front r The salesman, David Simms, scratched the front of the car quite badly when he pulled it out of the lot. The paint is scratched deeply on the front right hand side of the car and instead of taking responsibility and fixing the paint that we watched him scratch, he has just refused to help at all. We were told the car was going to be detailed when it was brought back to us, and it was not. The car is absolutely filthy inside. There is food under the rear seats and between the driver's seat and the console, there are stains and dried up goop inside. This car was not cleaned, but when I asked about it, he again answered that it's too late in the day now and they are closing. He told us he would order a roof rail and hitch for the car and give us his employee discount, but he did not order it, and now says that we need to drive in just so that he can order it, and then come back a third time, so that they can install the roof rail. When I suggested they clean the car and fix the scratches that HE made, he stonewalled me. Terrible service. Not at all satisfied. More
by kryonex
October 19, 2021
Metro Honda delivered great service. Service agent was great to work with and excellent communications. great to work with and excellent communications. More
by Dang
Employees Worked With
Other Employees :
Elvis Orellana, Gustavo Rios, Jonathan Torres, Rich Sabatino
October 19, 2021
The waiting time for doing the paperwork before the service is way too long . Frustrated. service is way too long . Frustrated. More
by Mohamed Elkhider
Employees Worked With
October 18, 2021
I have had a problem since June and they don't even solve it every time I call the technical service, nobody speaks Spanish it every time I call the technical service, nobody speaks Spanish More
by Jaime Balladares
October 18, 2021
Rachel did a very good job in resolving my concerns. She is a real asset to metrohonda!!! is a real asset to metrohonda!!! More
by RAPADAS
