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Metro Honda

Jersey City, NJ

Overview
Employees
Reviews
Vehicles
4.4
3,035 Reviews
Metro Honda is a new and used car dealer serving Jersey City New Jersey. If you are looking to buy a new car in Jersey City NJ or in Hudson County you have come to the right car dealership. We believe that those of you buying cars in greater northern NJ deserve a great experience when purchasing a car. Don't get caught in the games that other car dealers play. Get the respect and price you deserve from Metro Honda today. Whether you are in the market for a Honda in Jersey City New Jersey or a used car, Metro Honda can help you find the car that fits your needs. We have certified sales specialists who know about the different types of cars, trucks, vans, SUVs, crossovers and their features. If you have any questions on a particular Honda, please let us know and it is our pleasure to assist you. The Way to Go is METRO!
Contact Dealership

540 NJ-440

Jersey City, NJ

07305

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Showing 3,035 reviews

July 05, 2024

This dealership is horrible, I made a cash purchase and am still waiting for title and plates. My check cashed 2 days after the sale and now my temp plate is expired. They charged me $799 for the service o More

by jdwyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Jabbar
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Bivins
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Metro Honda responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Manny Martinez Platform General Manager emartinez@mymetrohonda.com | 201-451-7111 X 1298

Jul 08, 2024 -

jdwyer responded

I bought the car on 6/6/24 the paperwork was supposed to be emailed to me after a few emails and phone calls I finally received it on 6/11/24. On the bill of sale there was a charge for $198 for "Vehicle Protection Program" when I asked what it covered was there paperwork or a website something that would define it, I was told it covered glass. I still have no information on this program. I called and emailed multiple times over the past month and received simple answers of nothing ready yet. Finally, I spoke with a young lady who told me it was part of a huge software failure. That was the first person to provide me with any information, yet I now have a car parked because my temporary plate expired. Will the dealership refund the $799 they charged me for a service they failed to provide? How long before I can get my plates title and registration so that i can get the car inspected? The check cleared my bank 2 days after the sale!

Jul 09, 2024 -

jdwyer responded

I called and left you a message with a call back number.

Jul 10, 2024 -

jdwyer responded

It has been over 24 hours and I have received no call back; I did get a missed call from a 201 #, 5 minutes ago but no voicemail.

July 03, 2024

I recently leased a 2025 Honda HRV from Lee with finance assistance from Joe D. . The experience was pleasant, helpful and customer centered. I love my car. My sales rep, Lee was top notch and Joe could not More

by SollerMPN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Diolosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Russey, Tracey Correa
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Jul 05, 2024 -

Metro Honda responded

Thank you for choosing Metro Honda for your recent 2025 Honda HRV lease! We are thrilled to hear that Lee and Joe provided you with a pleasant, helpful, and customer-centered experience. It's wonderful to know that you love your new car and found our team to be top-notch and kind. We appreciate your kind words and look forward to assisting you in the future. Drive safely! Sincerely, The Team at Metro Honda

July 01, 2024

Professional and accurate. .that's all I have to day..till next time..nice doing business with you More

by SZIMMER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riverside Partners
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jabbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Barahona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Llontop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Metro Honda responded

Thank you for your kind words, we appreciate your positive feedback! We're glad to hear about your professional and accurate experience with Metro Honda. We look forward to welcoming you back for your next visit. Until then, safe travels and all the best! Sincerely, The Team at Metro Honda

June 29, 2024

Raychiel is a great sales person , we got a good deal in purchasing our car. More

by Ngabs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raychiel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Metro Honda responded

Thank you for sharing your positive experience with Raychiel at Metro Honda. We're glad to hear that you had a great car-buying experience and got a good deal. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Team at Metro Honda

June 29, 2024

The customer service was really poor . I was to told my véhicule was ready. Once I said I would wait for the suggested services since I am not ready financially. the lady hold on to my pay More

by alimoudiallo011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Metro Honda responded

We would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, we will be happy to call you at your convenience. Otherwise, please reach out directly so we can be of assistance. Gabriel Martins, Service Manager | gmartins@mymetrohonda.com (201) 451-7111 X 1234

June 28, 2024

Reychiel Lopez was the best amazing dealer assisting us all the time our 4th time with Her…She’ll make us happy and satisfied Customer.Amazing experience buying your new car with Reychiel. More

by lovella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raychiel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Metro Honda responded

Thank you, Lovella, for the fantastic 5-star review! We are thrilled to hear about your amazing experience with Reychiel at Metro Honda. We appreciate your loyalty as a 4th-time customer and we're delighted to have made you happy and satisfied. We look forward to assisting you in the future and hope you enjoy your new car! Sincerely, The Team at Metro Honda

June 28, 2024

I had the pleasure of working with raycheil on the sales side. She was very easy to work with and got me through the process easily and quickly. Highly recommended! More

by Mrebautista
Recommend Dealer
Yes
Employees Worked With
Raychiel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Metro Honda responded

Thank you for sharing your experience with Raycheil at Metro Honda! We are thrilled to hear that she provided you with a smooth and efficient process during your visit. If there is anything we can do to make your experience 5-star worthy, please do not hesitate to reach out. We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, The Team at Metro Honda

June 26, 2024

Good Day I Recommend And Trust Mrs Rachiel If Your Planning To Buy A Car In Metro Honda..She Will Do Anything To Help You For The Car You Want…Thanks Maam Rachiel For My New Car More

by Ian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raychiel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachiel Lopez
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Jun 27, 2024 -

Metro Honda responded

Thank you for the positive recommendation, Ian! We appreciate your kind words about Rachiel at Metro Honda. We're thrilled to hear that she provided excellent service and helped you find your new car. We look forward to assisting you in the future! Sincerely, The Team at Metro Honda

June 23, 2024

Great people at Metro! Everyone is nice and easy to talk to. Very friendly people More

by Flxblt68@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Metro Honda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Metro Honda responded

Thank you for the kind words! At Metro Honda, we strive to provide a friendly and welcoming atmosphere for all our customers. We appreciate your positive feedback and look forward to assisting you again in the future. Sincerely, The Team at Metro Honda

June 22, 2024

Very professional, very nice person, and he help me with everything when I purchase my CRV2025, I'm going to recommend this dealership More

by Rudafez22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Metro Honda responded

We appreciate your kind words about your experience with us. We strive to provide professional and excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, The Team at Metro Honda

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