Metro Honda

Excellent service very friendly atmosphere. And the whole entire team is on one accord. I would recommend anyone to Metro Honda. And the whole entire team is on one accord. I would recommend anyone to Metro Honda. More

The salesman(Genaro) was very professional and very patient with me in getting to where I wanted to be payment wise. Couldn’t be any happier with my experience with him and the dealership. patient with me in getting to where I wanted to be payment wise. Couldn’t be any happier with my experience with him and the dealership. More

DO NOT SHOP HERE! This dealership is filled with LIARS. I went into a lease deal for a 2024 Honda Prologue on November 2, 2024 at Metro Honda in Jersey City. I dealt This dealership is filled with LIARS. I went into a lease deal for a 2024 Honda Prologue on November 2, 2024 at Metro Honda in Jersey City. I dealt with Daniel, a young and new salesman, with the deal being closed by his sales manager Jay. As I was incredibly hesitant about moving forward with this deal, Jay and Daniel worked hard to bring the car to a payment I could realistically afford, with the following incentives: save money on gas, receive a discount for driving an electric vehicle with EZ pass, and utilize the tax credit once I file my taxes. With this information, I proceeded into the lease agreement. Fast forward to now, in an attempt to file my taxes with the tax credit I was promised, my federal return continues to be rejected due to the VIN number not being reported to the IRS. When I inquired about this, the dealership refused to give me the necessary forms, telling me that they've never heard of the forms REQUIRED by the IRS. It appears that they are not reporting these sales to the IRS, or if they are, they are refusing to provide these to their customers. They refused to provide me with a time of sales report. They. have no form where I indicated that I would be transferring the tax credit to the dealership in order to lower my car payment. After days of trying to resolve this from a distance with Daniel, my original salesman, he was not able to provide me the time of sales report or the confirmation from the IRS that the vehicle had been reported correctly, I went into Honda myself. They NOW insist that the discount I received on the car was me verbally transferring the tax credit to the dealership. This is not itemized on any contract nor was there ever any written agreement to this. In fact, it is the OPPOSITE of what was said to me. Now they are asking me why I am all of sudden thinking I am entitled to the tax rebate. While I know dealerships are currently offering the rebate at the time of purchase, this was NOT the agreement in November. I was flat out told I would benefit from the tax credit by the sales manager Jay. This was clearly a lie to close the deal. They have NO manager at this time and Delio, claiming to be some manager is degrading and demeaning, trying to tell me how to do my taxes correctly, after conveying information directly from my accountant. DO. NOT. SHOP. HERE. More

My sales rep Jesse was instantly accommodating and provided all the information I needed to begin choosing the right Honda for me. Every step of the way he was informative and responsive which always provided all the information I needed to begin choosing the right Honda for me. Every step of the way he was informative and responsive which always puts one at ease. I recommend him 110%. Easy to talk to. Makes you feel at home. Joe O. More

I always go here for any of my cars or services. Great team! Danny helped me finance my current lease and I’m the happiest gal on earth with the outcome. They treat their customers with care and tra Great team! Danny helped me finance my current lease and I’m the happiest gal on earth with the outcome. They treat their customers with care and transparency- scarce traits in the car industry. With Metro Honda, you are in good hands! More

Not recommended as they don’t know what they’re doing brought my car in five times for the same issue and it wasn’t fixed their Customer service don’t care about complaints brought my car in five times for the same issue and it wasn’t fixed their Customer service don’t care about complaints More

Gracias por todo . Excelente servicio . Recomiendo Metro Honda plenamente convencido por su eficiencia , calidad y calidez en la atención al cliente . Excelente servicio . Recomiendo Metro Honda plenamente convencido por su eficiencia , calidad y calidez en la atención al cliente . More

Easy transaction. Helpful. They make sure you are comfortable. GIVE YOU MORE OPTIONS and good people Helpful. They make sure you are comfortable. GIVE YOU MORE OPTIONS and good people More

Thank you for everything, Julio did an amazing job will recommend him to everyone I know. recommend him to everyone I know. More

Great communication skills with David and the sales manager of the dealership that were able to be upfront about the vehicle. manager of the dealership that were able to be upfront about the vehicle. More