Metro Honda

FAKE CONTRACT, FAKE SIGNATURE!! BE AWARE!!!I purchased FAKE CONTRACT, FAKE SIGNATURE!! BE AWARE!!! I purchased a Honda CR-V from this dealership and we agreed upon selling price that they advertised onl FAKE CONTRACT, FAKE SIGNATURE!! BE AWARE!!! I purchased a Honda CR-V from this dealership and we agreed upon selling price that they advertised online plus tax, DMV and documentation fee and that's it. I was not offered contract the day I purchased the car instead I was given only 2 pages of the 5 and rush me to drive away my new car. Later when I go online to make the payment and saw a copy of my contract, I noticed the purchased price was change to a high amount plus tax, DMV and documentation fee. I visited them three times since then and spoke to five different people regarding this matter but they always asked me to come back and always referred to different people and told me only that person can solve this issue etc... First time I spoke about it was Mohammad Aly who was my sales person, and he told me he doesn't work any more and was referred to Jose Cornieles and to Adam because he's a big boss there. After I spoke with Adam over the phone I got an appointment to meet him in person but when I got there to meet him I was told Saturday was his last day and he no longer works? Well then I met with Max Del Negro about this matter and he was unable to do anything because its not in his hand but he said assure me they will clean up the mess from previous management and asked me to come back see Jose Cornieles again because now he's a big boss on top of everyone and he's the only person who can resolve this matter. Yesterday 3/4 I went back to the dealership but Max is not working and Jose is not available to see me so they told me to discuss this matter with a guy named Johan Morgan. John came up to talk to me. He told me I am too late because it's been three months and that they don't have the paperwork because they sent everything to the company and that he does not believe they can solve it. He asked me if I was making the payments. I replied yes I am making the payments because I don't wanna mess up my credit score for not making any payment, he said so you're making the payments too which means you're good/agree with the contract I said no! I have been fighting for this since December when I purchased the car but no one is helping me to solve this matter. Everyone is telling me to come later and see this guy and that guy and now you're asking me to come back after later to see Luis who's the Finance Director and is currently on vacation? Now it's the sixth person in three months but no one is helping me. More

service technician is not knowledgeable. I have free oil change plan but he tried to collect money. No respect for customer. He doesn't g change plan but he tried to collect money. No respect for customer. He doesn't g More

Entire credit goes to Raychiel to finalize the deal. she was helpful and followed up regularly and made the deal smooth and pleasant for us. was helpful and followed up regularly and made the deal smooth and pleasant for us. More

My sales man Gustavo Cardenas, was an amazing guy. He would not allow me to leave the office until I was 100% satisfied. I would recommend him to anyone that is looking to purchase a Honda. Very knowled would not allow me to leave the office until I was 100% satisfied. I would recommend him to anyone that is looking to purchase a Honda. Very knowledgeable, friendly and kind. 3rd Honda I've gotten, More

Horacio Garcia and Shakir Ali were great helps with me learning about my new Honda Accord getting the deal done for my new Accord Horacio gave a great presentation of the deal breakdown of cost I’m very learning about my new Honda Accord getting the deal done for my new Accord Horacio gave a great presentation of the deal breakdown of cost I’m very satisfied with his presentation very professional. More

I really appreciated the great service. I was able to get in and gave my issues quickly seen and addressed. I would give 5 stars, but for the cost, as it was too expensive. in and gave my issues quickly seen and addressed. I would give 5 stars, but for the cost, as it was too expensive. More

Salesman (Bevins)was very upfront and help me make a decision based on what I can afford in the long term. Service was spot on. decision based on what I can afford in the long term. Service was spot on. More

Very helpful and patient. Mr. Garcia made sure to answer all my questions and address my concerns. I left a very happy customer with my new car all my questions and address my concerns. I left a very happy customer with my new car More

Thank you for the great service! Mohamad, my car salesman was very helpful and direct. Helped me get my car off the lot same day! Thank you again :) was very helpful and direct. Helped me get my car off the lot same day! Thank you again :) More

I have been using this dealership for services for many years and always receive top-rated service. Highly recommend. Areas are clean and all staff are friendly and helpful. years and always receive top-rated service. Highly recommend. Areas are clean and all staff are friendly and helpful. More