Metro Honda

MetroHonda was the best car buying experience by far. Salesman was genuinely friendly, finance department was quick and efficient. Salesman was genuinely friendly, finance department was quick and efficient. More

I enjoyed doing business here at Metro Honda with Fernando. There was an issue where I was not given a second key, but he was quickly able to get that resolved. The deal went past closing hours, bu Fernando. There was an issue where I was not given a second key, but he was quickly able to get that resolved. The deal went past closing hours, but the finance department did not rush and explained everything. I love the car and feel I got a good deal on it! I would recommend them! More

Friendly, nice people, great service, good deal, amazing sales person, variety of cars and good experience sales person, variety of cars and good experience More

Amazing service provided by David. I highly recommend him for any assistance needed purchasing or leasing a car. I highly recommend him for any assistance needed purchasing or leasing a car. More

SO Thankful for Metro Honda and all of their services! David Bivins is hands down THE BEST Sales Reps there! If you're ever looking for someone that's willing to be open, honest, truly give you the best a David Bivins is hands down THE BEST Sales Reps there! If you're ever looking for someone that's willing to be open, honest, truly give you the best advice and willing to make the process a smooth one then he's your guy! Metro Honda in Jersey City makes sure you leave happy, thanks again for all your help! More

didnt know what to buy until genaro helped me choose a car out thank you car out thank you More

got my car before the year ended and it was really good experience i dont regret experience i dont regret More

The employees at Metro Honda were professional and patient. Curtis confirmed my appointment. David was an exceptional sales representative; he answered all of our questions, took us out on test drives patient. Curtis confirmed my appointment. David was an exceptional sales representative; he answered all of our questions, took us out on test drives, and gave us the space to make the choice that worked best for us as a family. Benny helped us secure the best finance package for our needs. I will return to this dealership in the near future. More

I contacted the dealership via a web request on a car I saw on one of the major used car websites. The dealership reached out via text and when I told them I was interested in finding the out the door pri saw on one of the major used car websites. The dealership reached out via text and when I told them I was interested in finding the out the door price, I was told they don’t discuss numbers of over the phone and I would have to come into the dealership. I promptly told her that I don’t live in the same state and that wouldn’t be possible. I was interested in, purchasing the vehicle and having it shipped. Brittany, the receptionist told me I would not be able to speak to anybody “ that they don’t discuss numbers over the phone” (she was not very service oriented at all, I mean, if you’re not going to sell a car over the Internet, then don’t advertise them on the Internet) even after trying to call for over five times to speak to a sales person. Finally, after about the seventh attempt, somebody different answered the phone and I asked to speak to a manager. Jason Brown, one of the managers there helped me and gave me some figures and I asked him to send me the buy sheet. Unfortunately, Jason left out several critical fees so when the buy sheet was sent, it was for more than what we had discussed, so I decided to keep looking. A day or two had passed when I received a text from Joe Diolosa, a sales manager in the company inviting me in to view their inventory, when I told Joe that I was just about ready to purchase from another dealership and the price he asked me to wait to see if he could match the price. Joe called me back in about 10 minutes and said “great news” that he was able to match the price and that he would be sending me over the buy sheet and he needed to ask me a few additional questions and would call me back shortly to collect what he needed. Well, long story short, after multiple attempts to call Joe back and about five days, I have now been told that they can no longer honor that price. In the meantime, I have lost my other deal, and this car was for my daughters 16th birthday. I know why these folks were stalling, they were hoping to be able to sell the vehicle during the meantime to someone else, so they didn’t have to tell me that they were not going to honor the deal, looking for the easy way out. I have tried several times to speak to the general manager, the general sales manager, etc. and nobody at the dealership feels compelled to standby their word. A shame that a dealership behaves in this manner and now my daughter doesn’t have the car she thought she was getting for her birthday. More