Metro Honda

Been buying cars for 40 years in 5 states. First time at Metro Honda in Jersey City and it was the best experience by far because of Jesse James, our salesman. He was professional, personabl First time at Metro Honda in Jersey City and it was the best experience by far because of Jesse James, our salesman. He was professional, personable, responsive, and relentless in getting us the best deal possible on our new CRV. He went over and above in time, effort, and kindness. He is a 10 out of 10, 5 stars, and the GOAT new car salesman. More

The purchase went very smooth. My salesman was jesse james. I was very happy with my experience My salesman was jesse james. I was very happy with my experience More

This dealership would be the only one I go to when ever I want to buy a car. I am going to recommend this dealership to everyone I know ! want to buy a car. I am going to recommend this dealership to everyone I know ! More

It was a pretty good day, they made a good salesman, the work a good deal, to get a good car. work a good deal, to get a good car. More

derek and jay were very committed to me , and made sure that i was very happy with my deal . my new CR-V is just what i wanted. it was pleasure dealing with Derek and Jay, made me feel very comfortable. that i was very happy with my deal . my new CR-V is just what i wanted. it was pleasure dealing with Derek and Jay, made me feel very comfortable. More

Great and welcoming team. Jason really helped me and my father pick out a new crv Jason really helped me and my father pick out a new crv More

Fraud Alert! They act helpful and friendly until the moment the car is sold. After that, the service quality drops to negative. I was basically pushed into They act helpful and friendly until the moment the car is sold. After that, the service quality drops to negative. I was basically pushed into buying an extended warranty on a used car, with the classic line: “You can always cancel it later if you want.” That turned out to be complete xx. I bought the car in April 2025. In May 2025, I physically went to their office and filled out the cancellation form. It’s now March 2026, and the cancellation still hasn’t been processed. No refund. Nothing. Try calling Delio Coutinho, their Director of Finance (or rather the Director of Scam). Always “in meetings,” never actually gets anything done. Then there’s Shawn Bertrand, who claimed the cancellation should have gone through for months. It didn’t. At all. The rest of the employees are shady too, but at least they don’t seem to be outright lying, more like covering for their greedy lazy managers. At this point, it just feels intentional. Months of delays, zero accountability, and constant runarounds. If this isn’t deliberate stalling, it’s incompetence at a level that shouldn’t exist in a dealership. Fun Fact: Most positive reviews are fake. They bought the 5-star ratings. More

5 Jesse James 10/10 Jesse James is the best sales person that works for Honda period. that works for Honda period. More

I had a great experience purchasing my new car at Metro Honda. Genaro was extremely helpful, patient, and professional throughout the entire process. He made the test drive and vehicle selection smooth and Honda. Genaro was extremely helpful, patient, and professional throughout the entire process. He made the test drive and vehicle selection smooth and pressure-free, and answered all my questions clearly. Meena in finance was also fantastic to work with. She explained every step of the paperwork and financing in detail, made the process transparent, and helped everything move efficiently. I really appreciated how straightforward and respectful she was. Overall, the team made the buying experience easy and positive. I’m very happy with my purchase and would definitely recommend working with Genaro and Meena if you’re buying a car here. More