Metro Ford - Service Center

Fantastic, prompt service provided by professionals I stopped in after a reminder call for service for my Ford Escape. They took my car in immediately, and provided prompt professional service in a sw I stopped in after a reminder call for service for my Ford Escape. They took my car in immediately, and provided prompt professional service in a swift manner. Salesman Kevin Ruscio stopped to chat as I was waiting. More

Body work Gary was great. The process took a quick amount of time unlike this review. Was kept in the loop for the whole time Really appreciate it Gary was great. The process took a quick amount of time unlike this review. Was kept in the loop for the whole time Really appreciate it More

Inspection Evrything went greatvall the staff was excellent and courteous answered any questions I had, the video they send you showing how the inspection is goi Evrything went greatvall the staff was excellent and courteous answered any questions I had, the video they send you showing how the inspection is going is awesome helps to let you know where they're at in the process. Love bringing my car there for service would reccomend to anyone. More

Warranty work. Great experience. Service guy Brian Introne was fantastic. Extremely helpful and friendly. Answered all my questions and very helpful. Overall easy, n Great experience. Service guy Brian Introne was fantastic. Extremely helpful and friendly. Answered all my questions and very helpful. Overall easy, no stress and very happy. More

As always Outstanding Service Another service apt well done. Always a pleasure to come to Metro Ford. The entire dealership staff was helpful, cheerful and professional during my Another service apt well done. Always a pleasure to come to Metro Ford. The entire dealership staff was helpful, cheerful and professional during my visit. More

Awesome Metro ford has always taking care of my car! I wouldn't bring it to anyone else but then!! Service manager Troy is the best!!!! Metro ford has always taking care of my car! I wouldn't bring it to anyone else but then!! Service manager Troy is the best!!!! More

The works Troy was very good to work with, service was done quickly. I have been going here for years and have not been disappointed yet. Nice Job Troy was very good to work with, service was done quickly. I have been going here for years and have not been disappointed yet. Nice Job More

Quick service Called for routine service on short notice and was scheduled same day. Completed ahead of estimated time. Included warranty work I wasn't aware of. Called for routine service on short notice and was scheduled same day. Completed ahead of estimated time. Included warranty work I wasn't aware of. More

Excellent Next day appointment for oil change. Excellent service and customer care. Service was very professional and employees were very friendly. Will definte Next day appointment for oil change. Excellent service and customer care. Service was very professional and employees were very friendly. Will defintely be back soon ! More

Great Service Dept. / Satisfied with problem resolution This dealership is right on the ball. All of the attendants in the service department are great especially Troy and Jay who I have been dealing with t This dealership is right on the ball. All of the attendants in the service department are great especially Troy and Jay who I have been dealing with the most. I have even started taking my mother's and my daughter's car to Metro Ford service now. When I encountered a problem recently it seems like the entire dealership got involved in the resolution and within 24 hours it was resolved to my complete satisfaction. It is refreshing to see service people like Jay and Troy take such concern and care of all of my service needs on our vehicles. They are keepers and deserve a raise ! I only have one suggestion. They should use plastic covers over the vehicles upholstered seats when servicing vehicles. More