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Metro Ford - Service Center

Schenectady, NY

4.4
3,027 Reviews

3,027 Reviews of Metro Ford - Service Center

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April 19, 2018

Service & Inspection Everything went as planned. Inspection found a leaking hose and part was on hand for a fast repair. Great courtesy driver and service writer. Conven More

by JEFFREY.ALMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy driver...Buzz?
October 18, 2017

Less than 1 star!! Had my car towed in, after two weeks to “diagnose” it and after me always following up Ford denied my claim and Metro wants me to pay $5600 for repair More

by Ngrant0224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Eden
July 16, 2017

Simply the best Troy always goes above and beyond. I would recommend Troy to all my family and friends. Please go see for yourself.. you will understand why. More

by Tghygh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2016

Excellent Service I have been servicing my vehicles at Metro Ford for the last nie years. They are always courteous and have always done and excellent job keeping my tr More

by AbdRahim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
December 20, 2015

Terrible Experience. I visited here 3 or 4 times, and I found the people at the service are really terrible - they never helped me. Episode1 : I have a recalled Ford ve More

by Joshua
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I don't know
March 31, 2011

Absolutely the most horrible experience you can imagine. The service department has no clue as to how to diagnose and repair a problem. They told me one thing was wrong with the car and replacing this $900 More

by skud79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
April 06, 2010

I went to Metro Ford to have our Expedition repaired. They were great and worked the repair around my busy schedule! While I was there I looked at the Ford Flex! I really like the vehicle and thought i More

by robinstaminski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina & Howard
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