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Metro Ford - Service Center

Schenectady, NY

4.4
3,061 Reviews

3,061 Reviews of Metro Ford - Service Center

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May 25, 2018

Service Always great service at Metro Ford. Staff is always friendly, courteous and professional. I always get my questions answered no matter how many I h More

by DAWGTRAINER98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018

Much better then past years Troy got all my information out the computer that I email when making the appointment . Asked if there was anything else that needed service and took More

by GSIMMONS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018

Did a good job I am upset with joe our sale rep I was referred to him by rick wanright and he never receive his 100.00 after asking about it More

by MIC232
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Shanks
May 25, 2018

75000 mile service Got me in for service the same day and got me out quickly . Explained everything clearly and with courtesy . Also detailed price quote and was spot on More

by CROSSGATESREST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018

Great Arrived early and was registered for service and informed what was to be done and length of repair. Completed as informed. Was on my way shortly. More

by KILINSKIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
May 23, 2018

Good place to keep my car in tip-top shape I have never had a bad experience with the metro ford service department! Service writers are hospitable and the folks who take our money at the end a More

by WillowJean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018

Service center The service is top notch usually fixed right first time and they tell you straight no sugar coating it . Would recommend anyone to use them . With tha More

by JIWMATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Hamel, Amanda Blount
May 23, 2018

Excellent customer service! Troy gave me great attention and was knowledgeable about the products. He was very nice and took care of me really fast. When the service was done, he More

by sbruno46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018

Fast and Thorough Great service. Had time to lease a new car also on the same visit! Joe Shanks was great to deal with as well as everyone else in the facility. More

by NLDL751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Shanks, Bill Marincic, Don Eden
May 22, 2018

Oil change & tires Fantastic & timely service !!! Oil change at the dealership is much cheaper than those other oil change places !!! Also got a great deal on a set of t More

by paulandbrenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry , I don't remember the name of the gentleman that helped me out .
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