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Metro Ford - Service Center

Schenectady, NY

4.4
3,059 Reviews

3,059 Reviews of Metro Ford - Service Center

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December 10, 2023

Thanks again to good folks in the Service Department. Schedule an appointment and in and out within an hour! More

by clycpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2023

They are always friendly, informative and punctual I am glad I go there for service needs. More

by ALLYJSDESIGN
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
December 09, 2023

They understood what was required and completed the work as desired. We were very pleased. More

by Ford141
Recommend Dealer
Yes
Employees Worked With
Donald
December 08, 2023

Good scheduling, got appointment when needed. Knowledgeable techs knew about my vehicle. Work done efficiently and professionally. More

by JHYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the gentleman's name but he was excellent!
December 08, 2023

Service rep told me my tires were missing but then found but had to be washed, someone took them at the dealership and had them on their own vehicle….i don’t trust them ever again. More

by LEEBEE418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Ostrander
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

I've had my truck there twice now for three days each time truck still experiencing the same problems. Actually, I have more problems and I had to begin with truck is still not fixed. I just keep getting More

by Sbaker7279
Recommend Dealer
No
Employees Worked With
Donny
December 08, 2023

the service work was performed in a timely manner and the service rep was courteous and professional. No additional services were forced on me and he even found credit in my points that i didn't even know i More

by LDenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Marincic
December 07, 2023

Troy and his staff always take care of my car. Work has always been quality. Thanks More

by Mark J Maloney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

No complaints good and cooperative and excellent work and service Experience and qualified technicians Courteous More

by Saniecharan
Recommend Dealer
Yes
Employees Worked With
Mr Rob
December 07, 2023

ron was very thorough in explaining what I needed to have done on my Ford F350. He also gave me good advice on future maintenance. I should do as well.. More

by jbsales032765
Recommend Dealer
Yes
Employees Worked With
ron bissonette. service writer
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