Metro Ford - Service Center

Always awesome help w my cars. Timely and comprehensive Fair prices . Pleasant environment My favorite car service choice every time Timely and comprehensive Fair prices . Pleasant environment My favorite car service choice every time More

Where can I put zero stars. The customer service is terrible. Quality of work is terrible. Very disappointed. The customer service is terrible. Quality of work is terrible. Very disappointed. More

Very friendly And Helpful. Nice clean place. Didn't take long for the oil change and tire rotation. Nice clean place. Didn't take long for the oil change and tire rotation. More

I had new tires installed at Metro Ford. After installation, I felt a pretty bad vibration from the rear end. I returned to the dealer and they confirmed my complaints after a test drive, After installation, I felt a pretty bad vibration from the rear end. I returned to the dealer and they confirmed my complaints after a test drive, and then roadforce balanced the suspect tires which fixed the problem completely. Thanks again! More

Besides waiting about 3 weeks to get my truck in, the communication while my truck was being diagnosed and worked on was lacking. When I finally received word that they weren't sure what the problem was communication while my truck was being diagnosed and worked on was lacking. When I finally received word that they weren't sure what the problem was and that it might be the knock sensor, it was recommended I do not have the work done as the cost would be about $2800, and they were not sure if this was actually the problem. When I picked up my vehicle it said on the paperwork that the customer refused to have work done. I never refused! It was recommended that I do not have the work done due to the cost and the inability to diagnose the actual problem. I guess "CYA" was in effect. I am also extremely disappointed in Ford, that my 2019 F-150 with 34K miles has a possible knock sensor issue but it would not be covered under warranty as I was told the knock sensor is not considered part of the engine or drivetrain. Even though you have to take the engine apart to fix that issue, hence the $2800 cost!!! More

Great as usual Service at Metro Ford is always excellent. Great people to work with. Great people to work with. More

In for a regular check and oil change with tire rotation. also new windshield wipers also new windshield wipers More

Needed to have work due to a recall Scheduled appt a week prior, work was completed timely as expected prior, work was completed timely as expected More

Impeccable service The front desk people in the service center were very cordial and helpful A great service experience center were very cordial and helpful A great service experience More

Everything ran. Smoothly appointment was made. Truck was dropped off. Truck was finished in a very timely manner. Phone calls kept us going telling us every detail t Smoothly appointment was made. Truck was dropped off. Truck was finished in a very timely manner. Phone calls kept us going telling us every detail that was going on. Could not be more happy with the truck service department at Metro Ford. More