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Metro Ford - Service Center

Schenectady, NY

4.4
3,057 Reviews

3,057 Reviews of Metro Ford - Service Center

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March 05, 2024

Bill picked up my car and returned it when it was done. I let him know I needed service and he scheduled everything. He always makes things easy and stress free! More

by Emrenak12
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
March 04, 2024

They took such good care of me! I will always go back and tell everyone I know. More

by Bieleckp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Use
March 04, 2024

I am very pleased with the service at Metro Ford. My service technician Troy is also attentive to my car's needs. Troy is very pleasant to deal with when I bring in my 2 Ford vehicles for service. More

by fagaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

JT was cocky and told me he could only get me 22% APR ? ? Saratoga Toyota got me 11% through M&T bank. I also paid $3k less for the same car (2019 Jetta with approx 50k miles). At Metro Ford, as a female, I More

by Amymkarlnoski
Recommend Dealer
No
Employees Worked With
Jake
March 03, 2024

amazing service, answered all my questions and provided me more information outstanding individual and very helpful More

by sambajablast
Recommend Dealer
Yes
Employees Worked With
Yi also
March 03, 2024

Excellent service, the staff courteous and very knowledgeable as to what I needed. Overall, it was a very good experience but, most importantly, I trus you guys to do the right thing. Thank you! More

by Sfelt7210
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Excellent Service !!
March 01, 2024

Experience was great. Jay got me in and out as quickly as he could. I will recommend Metro to all my friends and family.. More

by TZALONDEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Excellent care Caring, kind, truth worthy, wanting to know anything and everything they can do to help me no matter what More

by psl19877
Recommend Dealer
Yes
February 28, 2024

They were the best they did an excellent and amazing job to my car. I just wish they would have at least wipe the inside from all the dust. More

by Mullinsrafine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
February 23, 2024

Attentive, courteous, professional, accommodating. High quality workmanship. U recommend their sales and services teams hands down More

by CHARLES.CAMPIONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Peek
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