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Metro Ford - Service Center

Schenectady, NY

4.4
3,056 Reviews

3,056 Reviews of Metro Ford - Service Center

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April 17, 2024

Very professional. Lucky me my problem wasn't horrific. Kept me informed, good turn around. More

by pencils2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

A new car payment was not in the plan but Jake made the experience better than I hoped. He was respectful of my budget and helped me get the car in budget with the extras I hoped to get. More

by gma94591
Recommend Dealer
Yes
Employees Worked With
Jake, Bill Marincic
April 16, 2024

Friendly and knowledgeable people from the service counter and throughout the process. I get my Escape serviced here every time, even being 1.5 hours away! More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

The work that was done seems satisfactory. The RECALL item for the brakes was performed and appears to be completed as of now trouble free. The sales or servicemen were very professional More

by Jwebber001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

The service was fast and on time. I have another issue with a bed cover that doesn’t fit properly. I had them look at it three times and they keep on telling me it’s the correct co More

by Blaze743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Great service, I'm very satisfied with their service provided. The turnaround of the service was pretty accurate. More

by GALLARDORAFAEL_101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
April 11, 2024

worked here, liked the people i worked with- dependable, solid, honest. trust them to be accurate More

by BAPILLANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

I had a tire problem and was seen right before closing --the problem was resolved and I appreciated the service person and mechanic for taking me in about ten minutes before closing---Excellent service as More

by Bill P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the above names--as I'm not certain of the name of the service advisor who saw me.
April 10, 2024

the service was quick and efficient. However, they could not find a cause of low gas milage except to use the winter gas excuse. The numbers on the dash board do not lie. More

by LDenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

I have ALWAYS been treated very well. So convenient for me to bring my car in. How nice are they? My daughter has a Subaru and they even agreed to check out a problem with her car!! M More

by MINGMAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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