Metro Ford of OKC
Oklahoma City, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Always friendly and courteous and get my car out in a timely manner. They usually come and give me an update on what’s going on timely manner. They usually come and give me an update on what’s going on More
Shannon was fantastic. He was a joy to work with and we will definitely try to buy our next car from him. He was a joy to work with and we will definitely try to buy our next car from him. More
I bought a brand new Black Widow about a year ago and had to take it up there a few times. The tailgate step would not come out. They said they fixed it but didn’t. Not a huge deal. Well I had to take it up to take it up there a few times. The tailgate step would not come out. They said they fixed it but didn’t. Not a huge deal. Well I had to take it up there again about a month ago for several issues. Both rear shocks were blown, the exhaust mounts were broken, the hood scoops were peeling off, and the back tailgate step was still stuck where it couldn’t be opened. Also had the oil changed, tires rotated, and alignment. Well I pick up the vehicle and they tell me that the tailgate step can’t be repaired bc there is dirt in there. When I go to leave my back driver side tire has 20 psi. I send a message to my service manager with no reply. I air the tire up and have it patched. There was a small hex headed, allen looking wrench stuck in the tire. Send another message to them again. Still no reply. They said they aligned my vehicle and the steering wheel is shaking going down the highway. Going to get it re-aligned. I most certainly will not be buying my next vehicle from here. Go somewhere else. Probably why they have so many unsold vehicles that have to be jump started to test drive. Should give 0 stars but they caught a break and had to get 1. More
It was great the customer Service was excellent, my sales person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my ex person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my expectations to be happy as a customer More
Had an Awesome buying experience with Metro Ford of OKC working with Shannon Fein and the team. Shannon helped work out the details quick, and once we settled, it was quick and easy working with Austin to working with Shannon Fein and the team. Shannon helped work out the details quick, and once we settled, it was quick and easy working with Austin to close the deal. Drove away in our new car in less than an hour. No pressure, no worries, really great people. Definitely recommend Metro Ford. Shannon will take great care of you!! More
Mike was very helpful. Very impressed. Your people very helpful. I would always come back. Very impressed. Your people very helpful. I would always come back. More
Robert is the sales manager for Metro Ford of OKC. I wish you luck if you have to deal with this guy. I believe the man was born with three mouths and one ear. He talks way more than he listens. He I wish you luck if you have to deal with this guy. I believe the man was born with three mouths and one ear. He talks way more than he listens. He does not try to help find solutions to a problem that you may have with your transaction. He does all the talking and is arrogant and condescending. He will make you happiest when he hangs up on you when you finally get a chance to talk. More
I have dealt with metro through the years and Chris is always a pleasure and very helpful throughout the process always a pleasure and very helpful throughout the process More
Johnny was great super personable with our family. Him and his team were able to get my son in his 1st car super recommended. Him and his team were able to get my son in his 1st car super recommended. More
Got us out with a good truck and always felt welcomed. All around good service! All around good service! More