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Metro Ford of OKC

Oklahoma City, OK

4.6
2,575 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 2,575 reviews

January 21, 2023

Justin always takes great care of me and works with pride. As a fleet manager he really helps me take proper care of my fleet. More

by rturner5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Specht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Metro Ford of OKC responded

We strive to provide outstanding customer service here at Metro Ford of OKC and are pleased to hear that Justin continues to exceed your expectations. Thank you for your repeat business.

January 20, 2023

Johnny Very Kind, professional and helpful. He helped my daughter with an amazing car deal and we are very happy with the purchase! More

by Michellern2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mahsetky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Metro Ford of OKC responded

Thank you for sharing, Michelle! We hope your daughter enjoys her new ride. Let us know if we can be of further assistance.

January 18, 2023

The purchase of a new vehicle was great at metro ford and working with Charles Waddle was great. More

by b_reidenbach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Metro Ford of OKC responded

Thank you for sharing, B_reidenbach. We hope you enjoy your new ride and look forward to your next visit.

January 17, 2023

Drove over 4 hours to get a car. Car was not as described over the phone by Madison or in pictures. Supposedly went through the service shop and was going to be ready for us to buy More

by Kickstar
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Madison Black, Erron Lacour
Jan 27, 2023 -

Metro Ford of OKC responded

Hello, Kickstar. Thank you for bringing this to our attention. We apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving.

January 14, 2023

Excellent service, great selection of trucks for us to choose from. We will definitely return for our next vehicle. More

by mrmukes69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Metro Ford of OKC responded

We look forward to working with you all again, Mr. Mukes. Thank you for trusting Metro Ford of OKC with your vehicle needs.

January 12, 2023

Charles was awesome getting us all set with our new expedition! If you need a new car go to Metro Ford and ask for him! More

by aliciadawn85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Metro Ford of OKC responded

Thank you for visiting Metro Ford of OKC. We appreciate your business and look forward to your next visit. Have a great weekend!

January 06, 2023

Chris Derrick and the other people at metro Ford made for a great buying experience More

by Cbunch_1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Metro Ford of OKC responded

We appreciate your kind words, Cbunch_1. We appreciate you taking a moment to share your experience. Let us know if we can be of further assistance. Thank you.

January 06, 2023

From the moment I walked in, I was instantly at home. Charles Waddle was personable, professional, and just a man on a level playing field. He didn't have to sell me much as I knew what I wanted, but h More

by fobra93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Watson
Jan 06, 2023 -

Metro Ford of OKC responded

Thank you for visiting Metro Ford of OKC, fobra93. We pride ourselves on treating customers like family and are happy to hear that Charles lived up to the expectation. Enjoy your new Ford and let us know if we can be of further assistance!

January 05, 2023

Asked both salesmen & finance if they could hold a check. Both said yes, so we did. Date on check was for 1/6/23. Check was sent to bank on 1/3/23. So leaving a very negative balance. IF you say, as a busine More

by Slomshort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Giovanni Young, Patrick Watson
Jan 13, 2023 -

Metro Ford of OKC responded

Hello, Slomshort. .Thank you for providing candid feedback and making us aware of this. We apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving. Please give us a call at (405) 896-8531 to discuss this matter further. Thank you.

January 05, 2023

I really appreciate the time and patience Johnny took to make our first ever truck buying experience awesome. My pops really didn’t know what he wanted and Johnny showed us all kinds of tricks until we foun More

by Jesus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mahsetky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Metro Ford of OKC responded

Thank you for sharing your experience, Jesus! We are pleased to hear that Johnny exceeded your expectations. Let us know if we can be of further assistance.

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