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Metro Ford of OKC

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.6
2,575 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 2,575 reviews

February 21, 2023

bought a new truck from them. I live 4 hrs one way from the dealership. Setup a time and told them that i had to be on the road in a hour to hour and a half. Bought the truck and More

by astfarms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick Watson
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Mar 06, 2023 -

Metro Ford of OKC responded

Thank you for sharing your experience, astfarms. We are deeply apologetic for the long wait times. We understand time is important to our customers and we hate to hear we missed the mark. We appreciate your feedback and hope to work with you again in the future. Thank you.

February 20, 2023

Great service, friendly service employees, and everything was done on time Such a wonderful and smooth experience from the moment we walked in the door. Thank you Metro Ford of OKC for being amazing! More

by kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Parrish
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Feb 20, 2023 -

Metro Ford of OKC responded

Thank you for sharing your experience, KC! We appreciate your business and look forward to your next visit. Have a great week!

February 16, 2023

I would rate Metro Ford OKC at zero stars but that's not available. This is the worst experience I've ever had with a dealership. I've asked to talk to management and no one will talk to me. No Quality Assu More

by RMERITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Perish
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Feb 23, 2023 -

Metro Ford of OKC responded

Hello, RMeritt. We are very sorry to hear that you had such a bad experience with us. Your type of experience is not typical at our dealership. If there is anything we can do to make it right, please give us a call at (405) 896-8531.

Feb 24, 2023 -

RMERITT responded

Buy my car back, please, so I can have my life back! I bought it brand new from your dealership. I called that number and it's the main number, which I've called many times before but no one with any authority will speak with me. My car is still sitting at your dealership and nobody tells me anything. I have to call and leave messages. Once in a while I'll get an update, which is usually that they have no idea how long it will take to get parts. This is the 4th time I've sent it back. The reason it's there isn't even for the reason I brought it to you in the first place. My Escape is now leaking oil after an engine replacement due to a recall. Apparently, there's a major issue with Escape engines. When I got it back this last time, there was a bolt missing, one halfway unscrewed, and wiring flapping loose around the fan. Please help!

February 14, 2023

Great service, friendly service employees, and everything was done on time. I appreciate that the service writer only recommended what I needed. More

by gacan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hodges
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Feb 15, 2023 -

Metro Ford of OKC responded

We appreciate your business and look forward to your next visit, gacan. Let us know if we can be of further assistance.

February 13, 2023

He was a joy to work with and made the process so easy! Thank you! More

by mandy.wehrenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mahsetky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Metro Ford of OKC responded

Thank you for visiting Metro Ford of OKC, Mandy. We appreciate your business and look forward to your next visit.

February 13, 2023

They were awsome. Very helpful in making the right choice in purchasing my truck. Will be back for sure More

by capi620
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Watson
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Feb 13, 2023 -

capi620 responded

Great experience. Chris was very helpful being in another state. He went beyond on helping me find the best vehicle for me.

Feb 13, 2023 -

capi620 responded

Great experience

February 11, 2023

Chris is the only person I know at dealership, but if all of them are like Chris, they have to be great. Chris is number 1 in my book! More

by Bsmith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Metro Ford of OKC responded

We appreciate your five-star rating, Bsmith! Thank you for trusting Chris and our team with your vehicle needs. We look forward to working with you again in the future.

February 11, 2023

Johnny was great! He helped me get into the vehicle I wanted at the price I wanted! Made me feel very comfortable with my purchase More

by NICKDUNN971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mahsetky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilkerson
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Feb 13, 2023 -

Metro Ford of OKC responded

That's great to hear, Nick! Thank you for visiting Metro Ford of OKC. We are pleased to hear our team made your purchase experience five-star. Let us know if we can be of further assistance.

February 09, 2023

Johnny was great to work with. The whole process was effortless. Will be back angain. More

by Steve.wehrenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mahsetky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilkerson
Report | Print
Feb 10, 2023 -

Metro Ford of OKC responded

Thank you for sharing your experience, Steve! We are pleased to hear that Johnny made your experience five-star. Let us know if we can be of further assistance.

February 09, 2023

Such a wonderful and smooth experience from the moment we walked in the door. Thank you Metro Ford of OKC for being amazing! More

by alaynagayle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Metro Ford of OKC responded

We appreciate your business, Alaynagayle! Thank you for trusting Metro Ford of OKC with your vehicle needs. Let us know if we can be of further assistance.

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