Metro Ford of OKC

Chris is a great salesman he walked us through the whole process from ordering the truck to letting us know it finally arrived. Definitely would recommend metro ford and Chris Derrick for future purchases process from ordering the truck to letting us know it finally arrived. Definitely would recommend metro ford and Chris Derrick for future purchases More

Linda Graham made this a great and fun experience. Go see her for your next car. Go see her for your next car. More

They listen to the customer and do good work at a reasonable cost on time reasonable cost on time More

Great experience! Easy to work with. I would definitely refer friends/family to Metro Ford. Easy to work with. I would definitely refer friends/family to Metro Ford. More

Took an hour and a half work am appointment for an oil change, but it got done. change, but it got done. More

We had financing through our bank, and Johnny hooked us up! The car is fabulous. And we were in and out in 2 hours. Even financing took only about 30 minutes. We will definitely use Metro Ford again and Jo up! The car is fabulous. And we were in and out in 2 hours. Even financing took only about 30 minutes. We will definitely use Metro Ford again and Johnny will be the only guy we work with! More

Johnny made this process SO easy for me. He was extremely helpful, kind, and knowledgeable. He kept up with me to ensure I felt good about my car and purchase after I left the lot and contin He was extremely helpful, kind, and knowledgeable. He kept up with me to ensure I felt good about my car and purchase after I left the lot and continued to help me with all my questions. I cannot recommend Johnny enough. Metro Ford had a wonderful selection, a kind crew, and knew ways to make it work for ME!! I’ll say good words about my time with them for as long as I can! More

The service department has terrible customer service. They had my car for almost 2 weeks (5/12- 5/23) for water pump replacement and they did not contact me ONCE for an update on my vehicle. I called the They had my car for almost 2 weeks (5/12- 5/23) for water pump replacement and they did not contact me ONCE for an update on my vehicle. I called the day before we brought the car in to determine this was something they would be able to handle and how long it would take to complete thinking we were on the same page. David Duggan the service advisor was very rude and stated he did not call to provide updates because "he did not have anything to update" to which I reminded him that a delay in service or promised delivery date is a necessary update to a customer especially since I had to rent a car for the additional days each failed completion date. A customer having to call every few days just to check in for a completion date and understand what was taking so long as they originally quoted me 2-3 business days is not good customer service. I was promised 3 different completion dates and none of them were met. We talked to the Service Manager Scott who promised to personally update us on the status but similar to David's promises he lacked follow through. Customer service and experience despite being something they guarantee in the Metro Ford Service Agreement were absolutely missing from my experience. I have had my car worked on at a different service center as I was still having issues but did not want to bring my car back here. I would not recommend anyone to have their car serviced here, just go to Cavender. More

My experience with Metro Ford of OKC could not have been easier! From Erron my salesperson to Michael my finance manager we’re just so incredible! easier! From Erron my salesperson to Michael my finance manager we’re just so incredible! More

From the moment Johnny greeted me he took care of all our car shopping needs. Insisted I drive a couple of vehicles which I had shown interest in, and thoroughly went over every detail. When I called back car shopping needs. Insisted I drive a couple of vehicles which I had shown interest in, and thoroughly went over every detail. When I called back a few hours later, stating that my wife (Carla) wanted to come test drive the Jeep, he had everything ready when we arrived. She loved the Jeep and we went to work immediately to secure it. All of the staff were courteous and willing to work with us. Manager was very supportive and agreed to remedy a few items. Finance was a breeze too. We could not be happier with the way we were treated - especially by Johnny. I will be recommending Metro Ford and Johnny Mahsetky to others. More