Metro Ford of OKC

When I went in for service Justin was on point. He dose an amazing job. Kept me well informed. He dose an amazing job. Kept me well informed. More

They found what we were looking for and got us in and out with out hassle with out hassle More

Great dealership, was greeted very quickly and everyone involved was happy to help and find me exactly what I was looking for involved was happy to help and find me exactly what I was looking for More

Went in to look at a couple of Toyota Corolla LE models thinking I had found a great deal on a newer car with low miles. Alas, the deal was too good to be true, as per usual. Despite the dealerships mul thinking I had found a great deal on a newer car with low miles. Alas, the deal was too good to be true, as per usual. Despite the dealerships multiple poor reviews here, on other websites, and Reddit, plus word of mouth in the tri-city area, I disregarded the reputation and went in and took a lot at the cars anyway, hoping to prove them wrong. Upon review, the dealership provided a clean CarFax on both the 2020 Corolla and 2022 LE models that were being considered. When test driving the 2020 Corolla, the wheels were squeaking when it turned. Also, because it had higher mileage than the 2022 model, decided to go with the 2022 model for a few thousand more instead. Fortunately, I had the common sense to take the car in for a pre-purchase check up at my local, trusted mechanic of over a decade to find that the car had been in a wreck, which included suspension and body work. My mechanic pulled out a *water bottle* with paint on it that matched the exterior of the car from *under* the hood, in addition to fixing a part on it that was loose (not his job to do; he is just a kind person). My mechanic proceeded to tell me that the car was worth significantly less than its sticker price and the dealer needed to reduce the costs for it to be worth the purchase, therefore it would need to be negotiated down. Mind you, I paid $70 for this independent inspection, which was more money lost because of this dealerships deceit and/or negligence. My mechanic recommended paying no more than $13,000 for the sale; however, I was willing to pay more within reason. When I went back into the dealership and told my salesperson what happened, Mark, the manager became outraged, saying he would not reduce the price and that his service technicians, many of which are rated poorly in these and other comments, were not to be talked badly about. I was simply pointing out those reviews are what made me take my car into *my mechanic.* (Also noteworthy: Before allowing me off the lot to take the car to my mechanic, he attempted to persuade me not to, assuring me the technicians had already looked at it.) I again explained that a water bottle had been literally taken out of the engine with white paint on it from the previous repairs and he became so angry that he was confrontational to the point I thought he would become physically aggressive, telling me to leave, even though I was willing to negotiate a lower, fair price when I walked back in. Folks, there is a reason why this dealership has the reputation that it does. I can understand how a CarFax can be inaccurate and that a clean report may not be falsely written. With that said, the dealership, especially one equipped with service technicians, has a responsibility to look at the vehicle they’re selling to you if they are to do so in good faith. Take that as you will. If you are going to buy a vehicle from this dealer, please have the sense to have it checked out by an independent mechanic whom you trust that has no vested interests in your purchase. If the dealership refuses, walk away. I will say that John Harvey, the salesperson that assisted the review, was extremely kind and pleasant. He was never pushy, and he apologized deeply for the negative experience. It is a shame that good people such as John lose sales because of those in poor management, and a shame that good people cannot trust those to conduct business in good faith. I genuinely wish John the best, as it is rare to find a car salesperson who has integrity such as he does. More

It's always a pleasure to work with my Service Advisor, Denise Anderson, and trust she's got the best Metro Ford OKC Service Technicians working to keep my vehicle running in tip-top shape. Thank you all Denise Anderson, and trust she's got the best Metro Ford OKC Service Technicians working to keep my vehicle running in tip-top shape. Thank you all that make Metro Ford OKC Service Dept. a great experience & definitely recommend! More

Everyone says They can put me in a car. But not one has done that yet even going through cars.com I told them I got hurt at work. I got a lot My credit reportI didn't work 4 F o u r T HR. But not one has done that yet even going through cars.com I told them I got hurt at work. I got a lot My credit reportI didn't work 4 F o u r T HR. E!E! years. If they look, they will see some of that has been caught up or done with. I still need cars dot com help to get a Vehicle. More

Excellent inventory and nice people I am very happy with my new truck Thank you metro ford with my new truck Thank you metro ford More

Happy with the truck. Everyone was really nice thanks for getting me what I was looking for. Everyone was really nice thanks for getting me what I was looking for. More

They made my experience buying and trading in my old car super easy. Have already recommended them to friends! super easy. Have already recommended them to friends! More

A great first time experience buying a truck from Metro Ford OKC. From the moment I arrived to test drive the vehicle to when I came back for delivery. Definitely recommend! Ford OKC. From the moment I arrived to test drive the vehicle to when I came back for delivery. Definitely recommend! More