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Metro Ford of OKC

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.4
2,822 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 2,822 reviews

June 13, 2013

I was looking for a smaller car with better gas mileage. I found a Nissan Sentra on Randall Reed's website that was exactly what I was looking for. Since I live five hours away in Kansas City, I called the More

by horstmt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Billings
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Jul 08, 2014 -

Metro Ford of OKC responded

We apologize for the delay in the response. Only members are able to respond, but we do want to address your concerns. Please tell us your contact information so that we may further look into your concerns.

Jul 08, 2014 -

horstmt responded

My contact number is 270-991-1713

February 28, 2013

We dealt with the randall reed ford in Oklahoma City. They sold us a vehicle that a week after we got it found back window motor broken, then front tires went flat. Also had financing on a truck that the More

by bowlingmomtj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Chlouber
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Jul 08, 2014 -

Metro Ford of OKC responded

We apologize for the delay in the response. Only members are able to respond and we were not members at the time you originally posted this review, but we do want to address your concerns. Please tell us your contact information so that we may further look into your concerns. Thank you for taking time to share your feedback. Best, Randall Reed Ford

Jul 09, 2014 -

bowlingmomtj responded

We bought 3 cars from you. A 2003 ford explorer, a Kia sore to and a 2002 f-150 last year. The explorer doesn't run now engine blew, we sold the spree to too many problems and you wouldn't fix and still have f -150 which was sold from under is after we had financing on it. Sold to another dealer and we bought it from them instead at a lower price. We had it in our possession for 2 weeks chad said he had a bank who wanted to see it and take pictures. Right after he took it we got financing and told him. He said truck was behind dealership so it wouldn't be sold. When we came to pick it up he avoided us. We waited for 4 hours an then had to leave for another appointment. Told him we had to leave but would be back next day. Went back and then told it sold 2 days after he picked it up. It was 5 days total when we want to get it and he never mentioned it had sold just told is it was in the back. It had personal belongings on it that your people threw away worth about $200.00. Said they would reimburse us for it but never did. Chad lied to us over and over again about everything. Told us the spree to was neon brought over from another used car lot but instead they were buying it from an auction. It had the broken back window and got the flat tires. Told us they wouldn't fix the window because it was an auction car. That's how we found out. Now we are out 2 vehicles and had to get a different one in a little over a year because of all this. Chad is a liar and should be fired. I personally will never buy from you again and neither will the corporations I worked for. I am not giving you my information because you may use it against us. You can send me messages on here if you want to do something about it. I might consider given you the info if I like how you handle this problem.

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