Metro Ford of OKC
Oklahoma City, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Typical bait and switch tactics. They offered a price online and after going to them with pre approval status they say that you have to go through their finance and after that they still will not offer t online and after going to them with pre approval status they say that you have to go through their finance and after that they still will not offer the advertised price... they will ask you to come in to negotiate, it’s an interrogation method to make you sit in finance until you give in. They also hard ran credit saying they would honor the advertised price but didn’t even with an exceptional credit rating. Don’t buy, don’t inquire, go somewhere else. Your wallet and credit score will thank you. More
Good service and repair experience. Had my 2016 Mustang Convertible serviced with no problems. The car also needed the heated seats fixed and the rear passenger side window didn’t close Had my 2016 Mustang Convertible serviced with no problems. The car also needed the heated seats fixed and the rear passenger side window didn’t close completely. All repairs were made and are fully functional at this time. More
Friendly and high-quality service Prices are a little high compared to your neighborhood shop, but overall, I've had great experiences. I've especially enjoyed working with Connor. The Prices are a little high compared to your neighborhood shop, but overall, I've had great experiences. I've especially enjoyed working with Connor. The work is usually done in a very timely manner and the service reps make sure you're aware of what's been done and what other work they recommend. I'll likely continue to visit this dealer. More
Service Shop Repair Charles who sold me my F150 back in October 2019 helped arrange a loaner vehicle and was able to work with me on getting some minor scratches fixed th Charles who sold me my F150 back in October 2019 helped arrange a loaner vehicle and was able to work with me on getting some minor scratches fixed that the Multishield warranty would not cover. Conner got my appointment set up and was able to get my tire repair claim processed successfully through Multishield. These two employees deserve a kudos for their great customer service. More
I am disappointed with the finance department. My girlfriend and I were mislead on a vehicle by telling us we had an approval and that minor details needed to be worked out. After a week of having to girlfriend and I were mislead on a vehicle by telling us we had an approval and that minor details needed to be worked out. After a week of having to hunt down the person in finance worker by showing up to the dealership. He basically wanted to know why we were there and that he'd get back to us once an approval or a rejection was determined. He also explained now that it had a 50/50 chance of going through for an approval. It's been almost a month now and we still haven't received a call. That's fine and that's the nature of how they deal with Veterans who have served this country honorably for 20 years. We've moved on and bought our new vehicle somewhere else. More
Our servuce advisor, Denise was terrific. We waited 1 hour and 30 minutes for an oil change and for them to take a look at the hand hold on the passenger side roof. Who ever fixed the hand hold left grea hour and 30 minutes for an oil change and for them to take a look at the hand hold on the passenger side roof. Who ever fixed the hand hold left grease fingerprints on thehead liner, which I wasn,t very happy about. More
Metro Ford exceeded our expectations and got us the Expedition we wanted in a very efficient and timely way. We are very pleased and will definitely be back as well as refer other people to Chris at th Expedition we wanted in a very efficient and timely way. We are very pleased and will definitely be back as well as refer other people to Chris at the dealership. More


