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Metro Ford of OKC
Oklahoma City, OK
2,940 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,940 reviews
January 07, 2020
No handshake...tough The sales reps are very nice. But once you get into the buying office and the "GM" is involved, it quickly takes a turn. He starts with "if we can't a The sales reps are very nice. But once you get into the buying office and the "GM" is involved, it quickly takes a turn. He starts with "if we can't agree on a price, I will shake your hand and it is what it is." Ok, fair enough, I like that. But, the internet pricing is a trick where they build in a portion of your trade in to the internet price. You will be paying more than the price you see on the internet. Craziest math I've ever seen, why would anyone pay more than what they see plain as day on the dealer's website? Not a good start. When you bring up car comps, he talks down on other dealerships specifically, not as a whole, even his self proclaimed friends. He moves into talking about payments when I told him I didn't care about that, which is annoying but I guess they all do that. Anyways, remember the handshake offer? When we ultimately didn't agree to his price there was no handshake offered by him. As an Okie, I'll always remember that. I felt our conversations were fine/non adversarial, we just disagreed on price. Bought same car from another dealership a little over one hour later. More
by nohandshake:(
Employees Worked With
He said he was the "GM"
January 04, 2020
Great experience! Every part of buying my vehicle was a great experience! Brian was so kind in making me feel comfortable along with his other coworkers! Finance went s Every part of buying my vehicle was a great experience! Brian was so kind in making me feel comfortable along with his other coworkers! Finance went smoothly and pretty quick and they had my car detailed and clean by the time I was done with finance! Impressive! I am so happy I chose to buy my car at Metro Ford! Thank you Brian! More
by Andera.perkins
January 03, 2020
Excellent Service! I took my car in for an oil change. Was greeted promptly and treated courteously and felt like a valued customer. Was a pleasure to visit. I took my car in for an oil change. Was greeted promptly and treated courteously and felt like a valued customer. Was a pleasure to visit. More
by GW-06
Verified CustomerEmployees Worked With
David, Denise
January 02, 2020
Pleasant Transaction I drove down from KC. The original salesman I had worked with was booked but other staff jumped right in to see that I was taken care. I was in and ou I drove down from KC. The original salesman I had worked with was booked but other staff jumped right in to see that I was taken care. I was in and out with in 2hours even after haggling on my trade in value. I would recommend if they have the vehicle you want they are worth the trip/visit. More
by KC Truck Buyer
Employees Worked With
I dealt with JJ the most. He really hustled given how green/new he was
January 01, 2020
Service done right Always friendly and quick service done right. Prices are fair and they always go out of their way to make you feel like a valued customer. I will cont Always friendly and quick service done right. Prices are fair and they always go out of their way to make you feel like a valued customer. I will continue to bring my vehicle here. More
by taylor.mcclung.1.tink
Employees Worked With
David, Denise
December 31, 2019
Great Friendly Sales Staff Nice guys to work with, friendly and knowledgeable with the truck and customization I bought. I would very much come back and trade with these guys in Nice guys to work with, friendly and knowledgeable with the truck and customization I bought. I would very much come back and trade with these guys in a few years. More
by jon.atwood
Employees Worked With
Dave VanHorn & Ronald Clinton Hughes , Jason Hutton
December 30, 2019
Wonderful Service! Service managers took wonderful care of me and the advisor went above and beyond her duties to make sure all items listed on checklist were addressed. Service managers took wonderful care of me and the advisor went above and beyond her duties to make sure all items listed on checklist were addressed. More
by McBrideMomX6
Employees Worked With
Robert Troupe & Denise
December 30, 2019
Good experience Our car salesman was great! Would definitely reccomend Kirk to anyone looking for a new car. The finance department could use a little work to run smo Our car salesman was great! Would definitely reccomend Kirk to anyone looking for a new car. The finance department could use a little work to run smoother but overall it was a good experience. Kirk made sure all of our needs were met and then some. More
by sped5_
Employees Worked With
Kirk Mitchell
December 27, 2019
Great service! Very pleased. These guys do great work. Excellent customer service. Would not trust anyone else. And they got a lot done in one day. Highly recommend. Very pleased. These guys do great work. Excellent customer service. Would not trust anyone else. And they got a lot done in one day. Highly recommend. More
by JENDENNIS1
Employees Worked With
Coy Weeks
December 25, 2019
Oil change I had an appointment at 10 am to get oil changed and tires rotated. I arrived early and Connor took my car in and was out the door about 30 minutes la I had an appointment at 10 am to get oil changed and tires rotated. I arrived early and Connor took my car in and was out the door about 30 minutes later. More
by DRiter64
Employees Worked With
Connor, Rachel
