Metro Ford of OKC

I HAD THE WORST EXPERIENCE THERE!!!!! I had the worst experience there. I traded my car in on June 12th 2015 for a 2012 Chrysler 200. I had it for a month and a half. They called me in the I had the worst experience there. I traded my car in on June 12th 2015 for a 2012 Chrysler 200. I had it for a month and a half. They called me in there three times to resign my paperwork and told me i was approved for the Chrysler. They told me today that i wasnt approved for it and took my car back today. They told me they couldnt do anything about it. They told me they will give me 1000 dollars for what my trade in was worth but i traded a car in not cash. I am very upset and i would like to talk to the owner about all this. More

Ok service Matt finally got things straightened out, good job for him. Car looked brand new,so good job on it, so have a problem go see him he'll take care of it Matt finally got things straightened out, good job for him. Car looked brand new,so good job on it, so have a problem go see him he'll take care of it More

Above and Beyond! After calling the closest Ford dealer, I was told that there were no service departments open on Saturdays and it would be Monday before anyone could After calling the closest Ford dealer, I was told that there were no service departments open on Saturdays and it would be Monday before anyone could get to it. I located Metro Ford and chose to have it towed there since it was closest to my final destination. When my daughter and I arrived, two salesmen were still there at 9:30 p.m., Josh and Jerrod. They were genuinely concerned about our situation. They provided us with a loaner to drive, took down my information and notified the service manager ahead of time for a service call on Saturday morning. Chad in service took excellent care of us and kept me posted throughout the morning. The truck was repaired by noon and my daughter and I made it safely back to Alabama. These guys know customer service! Matt Azcueta should be very proud to have such a great team of folks working with him! More

Best Service Plain and simple the best purchase I have ever made, very nice place with great people to work with. My salesman Jerrod was nice and took his time to Plain and simple the best purchase I have ever made, very nice place with great people to work with. My salesman Jerrod was nice and took his time to listen to what we wanted. Paper work was easy and the finance department was great. More

Very Happy My wife and I bought a Nissan Sentra earlier today and the process was very simple. Our salesperson was outstanding and the General Manager was very r My wife and I bought a Nissan Sentra earlier today and the process was very simple. Our salesperson was outstanding and the General Manager was very reasonable. We were in and out of the dealership within 1.5 hours without any high pressure sales. The vehicle we wanted to purchase was available and was better than the pictures we viewed online. They were honest and provided a Carfax and covered all of the vehicles' features. I would recommend this dealership to friends and family. Car dealerships usually disappoint customers, but Metro Ford of OKC delivers. Car buying should be this simple every time. We liked how they have vehicles for all types of buyers and not just focused on the high or low end. They sell quality vehicles that are not from auctions, which is rare in this market. More

Disappointed I bought a truck 3years ago when it was David Stanley. It was awesome we went in told them what we wanted, there was no hassle, no haggle and their at I bought a truck 3years ago when it was David Stanley. It was awesome we went in told them what we wanted, there was no hassle, no haggle and their attitude was what can we do to help you. I went back hoping for the same experience and I was disappointed. It took some one 20min to even talk to us. Then of course they were nice until we were ready to buy. Then the attitude I got was they wanted to sell me a truck but didn't want to budge. I was told the vehicle with the features I was looking for didn't exist. I did not buy my car from there, I went elsewhere where I got the vehicle with all the features that didn't "exist" for the same price they wanted to charge me for the base model. More

Robert would be my salesman of choice We purchased a 2015 v-6 mustang from Metro Through Robert (Sales) end of Nov, We are old and have bought lots of cars, he Had a lot of product knowle We purchased a 2015 v-6 mustang from Metro Through Robert (Sales) end of Nov, We are old and have bought lots of cars, he Had a lot of product knowledge was very helpful and not pushy, We left knowing if we were going to buy a new ford and they had what we wanted we wanted to deal with him, and upon our return visit we bought the car. It was the most pleasurable experience in buying a new car we have had. Was a little wait to get into F&I but they were busy. once there 15 to 20 minutes and we are motoring down the road. I know the Randal Reed stuff is out there and they are working through that, They are not Randall Reed, If you want to buy a ford at a good price without pressure, dont pass these new guys buy. you can get warranty work done at any ford dealership LeAnna and John H. More

Helpful and great communication I recently purchased a F-150 from Metro Ford, I cannot complain, the experience was seamless and I had constant communication and all questions answer I recently purchased a F-150 from Metro Ford, I cannot complain, the experience was seamless and I had constant communication and all questions answered. Highly Recommended More

Purchased a vehicle So We purchased a vehicle from metro ford, expecting good things. Needless to say the car we like, we got. We have had to come back MULTIPLE times to So We purchased a vehicle from metro ford, expecting good things. Needless to say the car we like, we got. We have had to come back MULTIPLE times to sign paper that they forgot. Wasting more and more of our time. Then they didn't send her title to get her tags. They said that they called but she never received the call about something else that she had to sign to get the title. They won't pay any expenses or anything. All they said is that this happens, and people time just get wasted. What kind of customer service is this? Don't go here. More