Metro Ford of OKC

Go see Richard!! My initial experience with Metro was not that impressive. Due in large part to the sales person that approached and talked with me. This left a bad My initial experience with Metro was not that impressive. Due in large part to the sales person that approached and talked with me. This left a bad enough impression that I was almost willing to try and find the exact same vehicle somewhere else. Not wanting to deal with the pains of that search, I reached back out to Metro and found that the individual had been let go due to several instances of the same manner. I was put in touch with Richard Becker, via the sales manager, and haven't regretted my decision to call them back since. He made the process of purchasing our 2016 Explorer painless. Very friendly and I would recommend him to anyone in the market for a vehicle from Ford. More

Excellent service An excellent dealership that goes above and beyond to meet your expectations. Not only do they offer great deals but they are also willing to work wit An excellent dealership that goes above and beyond to meet your expectations. Not only do they offer great deals but they are also willing to work with you no matter your situation. More

Great dealership to deal with. I loved arriving and O'Shaka with with the vehicle I wanted to drive all ready to go for me. It was nice not having to wait dealership to deal with. I loved arriving and O'Shaka with with the vehicle I wanted to drive all ready to go for me. It was nice not having to wait for a salesman to get the keys then locate the vehicle. I would recommend to anyone looking to great deal with friendly staff. More

Absolute best experience I've ever had! Everyone was so nice! From holding the door to just plainly having a conversation, these guys do it best. I will definitely be returning here for my n Everyone was so nice! From holding the door to just plainly having a conversation, these guys do it best. I will definitely be returning here for my next purchase. More

Painfree truck buying!!! Ellsworth did a great job finding the exact trust we wanted while beating out the competition on price.. Bree Proe in the finance department was very Ellsworth did a great job finding the exact trust we wanted while beating out the competition on price.. Bree Proe in the finance department was very informative and helpful as we went through the paperwork process. Really appreciate how easy it was to get this truck buying done! Great dealership! More

Horrible Customer Service My salesman was knowledgeable and did a good job, my finance person was also knowledgeable and helpful, however, management was lacking professionalis My salesman was knowledgeable and did a good job, my finance person was also knowledgeable and helpful, however, management was lacking professionalism and after not coming together on a deal I kindly shook hands and left the dealership, only to have the same manager call my cell phone 10 minutes later and tell me to come back and that he would do the deal we discussed before I left after all. Once I arrived and signed papers, they told me due to situations out of there control they would not be able to do the deal after all but would issue me a check for compensation. Then i find out that the interest rate they quoted me over the phone before i arrived was actually not 1.9% but 2.9% so that made my payment go up $15/month. Again was told there was nothing they could do for me. Then after all that they tell me they found another lender that they could get the correct rate for me. So after sitting for over 5 hours to complete a simple car deal that was basically worked over the phone before I arrived, and being told over 10 times there was nothing they could do for me although they already agreed on paper with me on the rate, term, and additional supplement needed to complete the deal. They did finally get it all right in the end, but it was easily the worst customer service experience I have ever had. If the truck was not such a rare truck that have been searching for, I would not have purchased it. I have only ever drove Ford vehicles my entire life and am still a proud Ford customer, however if this dealership was my only option to purchase my Ford vehicle from I would switch to Dodge or Chevy. More

2016 ford mustang I was very pleased with the whole process of buying my Mustang. Kevin was great and the whole team made sure that my father and I was comfortable. Thx I was very pleased with the whole process of buying my Mustang. Kevin was great and the whole team made sure that my father and I was comfortable. Thx for a great experience . I'll see you at oil change time. Landell Hoyl More

Excellent people and service Richard Becker, my salesman was a pleasure to work with. He went out if his way to give us a hassel free car buying experience. John Moss and his coll Richard Becker, my salesman was a pleasure to work with. He went out if his way to give us a hassel free car buying experience. John Moss and his colleague, my finance specialists worked hard to make sure we had the best interest rate and service experiences. Metro ford is a great place to buy a car! More

Haggle shop, unprofessional, and very disappointed This was my worst car-shopping experience OF ALL TIME! The salesman would not 'allow' me to speak directly with the finance department, going back and This was my worst car-shopping experience OF ALL TIME! The salesman would not 'allow' me to speak directly with the finance department, going back and forth between me and finance; they tried to sell me a $38,000 car for $62,000; lied to me about my credit score, wanted me to put $10,000 down, AND kept me waiting/haggling for almost 6 hours....STAY AWAY FROM THIS PLACE!! More

Great! The dealers here are great, and personal. They make sure you are well taken care of and help you select the best car for the experience you want. I pu The dealers here are great, and personal. They make sure you are well taken care of and help you select the best car for the experience you want. I purchased my car quickly, with no problems. More