Metro Ford of OKC

Patience and understanding I brought my 15 year old daughter along for the car selection, test drive, and buying experience. Cherie was very patient and understanding as I made I brought my 15 year old daughter along for the car selection, test drive, and buying experience. Cherie was very patient and understanding as I made this a valuable learning experience for my daughter. Cherie listened to me spell out exactly what features I did and did not want, and paired me with my new 2019 Ford Escape SEL with EcoBoost in a matter of minutes. I had used their website to do research in advance. Some of the pricing information on the website was not completely accurate. Cherie took the time to explain why the figures were one way on the website and another in person at the dealership. Overall, I believe we came to a price that worked for both parties. I appreciate Cherie taking extra time to make sure the car buying process was as quick and easy as possible. More

Quick and easy Easy to schedule s time. Service was thorough and done quickly enabling me to have time for other things during the day.Appreciate the updates and rem Easy to schedule s time. Service was thorough and done quickly enabling me to have time for other things during the day.Appreciate the updates and reminders. More

Always great! Every time I bring my car in for maintenance the staff is professional, caring, understanding and willing to work with my schedule. Last time I brough Every time I bring my car in for maintenance the staff is professional, caring, understanding and willing to work with my schedule. Last time I brought my car in was for an air bag recall and they gave a new car as a loaner until the repairs were finished. I will continue to being my car here for all of its needs. More

Oil change that morphed into brake replave Always very courteous staff who do a thorough review of vehicle and provide recommended repair. Shuttle driver is very nice. Well pleased with service Always very courteous staff who do a thorough review of vehicle and provide recommended repair. Shuttle driver is very nice. Well pleased with service provided. More

Safety First They always assure me that my Granddaughter is in a safe car. I appreciate their concern and their interest in keeping the car running efficiently. They always assure me that my Granddaughter is in a safe car. I appreciate their concern and their interest in keeping the car running efficiently. More

Excellent service! I count on Metro Ford for the maintenance on our fleet of trucks. They are fast, reliable, and professional. Plus they are really, really nice! This t I count on Metro Ford for the maintenance on our fleet of trucks. They are fast, reliable, and professional. Plus they are really, really nice! This trip was for a Ford recall and oil change. They had it all done in less than half a day. Great service! Great people! More

Quick and easy! I pulled up, Sasha came out to my car took my info and told me he would call when it was done! Couldn’t have been easier! I pulled up, Sasha came out to my car took my info and told me he would call when it was done! Couldn’t have been easier! More

Don’t take your car here it might be gone when you pick it u If I could give no stars I would...I had my vehicle at Metro ford for a transmission issue. They had it for 7 days in their lot. I got a call that my If I could give no stars I would...I had my vehicle at Metro ford for a transmission issue. They had it for 7 days in their lot. I got a call that my car was stolen out of their lot. About 2 hours later I was told it was recovered with significant front end damage and Metro ford was not taking responsibility. They couldn't get rid of me faster, as soon as the car was found the service manager went to my place of work returned my car key and said they were not responsible for any damage. On top of all this I had a rental car from them while my car was in for service. In the same conversation about them telling me they were not responsible for my car being stolen they wanted me to bring back my rental right away. That was my only vehicle. Never take your car here for service it’s liable to not be there when you go to pick it up. More

Bought a new truck I have bought two vehicles from them and never had a bad time. They have work with me to get another loan when the first loan pull out from under me, I have bought two vehicles from them and never had a bad time. They have work with me to get another loan when the first loan pull out from under me, and the second time help me found a truck that work for me. The service station always keep my first vehicle running very good, and I will take the second one to them also. Never had any problem at all. More

Friendly and fast I’ve always had a good experience at Metro Ford, from sales to service. I’d recommend them and would consider purchasing my next vehicle there. I’ve always had a good experience at Metro Ford, from sales to service. I’d recommend them and would consider purchasing my next vehicle there. More