Metro Ford of OKC

Very friendly The staff was helpful and friendly. We were through the process from start to finish in a little over an hour. I would recommend them to a friend. The staff was helpful and friendly. We were through the process from start to finish in a little over an hour. I would recommend them to a friend. More

LOVE MY FORD F150 METRO FORD HAS ALWAYS DONE A GREAT JOB AND THE SERVICE ADVISOR'S ARE THE BEST. THEY GET ME IN AND OUT AT A REASONABLE TIME. METRO FORD HAS ALWAYS DONE A GREAT JOB AND THE SERVICE ADVISOR'S ARE THE BEST. THEY GET ME IN AND OUT AT A REASONABLE TIME. More

Very Helpful Very friendly, was in and out in a timely manner. They were prompt in helping and were knowledgeable about the vehicles in question. Very nice. Very friendly, was in and out in a timely manner. They were prompt in helping and were knowledgeable about the vehicles in question. Very nice. More

Amazing and Knowledgeable Very comfortable feeling, honest, genuine and amazing. Brian went out of his way to help!!! Brian was very personable Jason was easy to deal with. Za Very comfortable feeling, honest, genuine and amazing. Brian went out of his way to help!!! Brian was very personable Jason was easy to deal with. Zack in finance was amazing also. Thanks for an stress free purchase! More

Great customer service! Great price on the new unit and the trade! Jason and his team helped at every turn and followed up every time. No better place to buy a truck in the Great price on the new unit and the trade! Jason and his team helped at every turn and followed up every time. No better place to buy a truck in the OKC metro. More

Good Service Art in sales and Doug in finance were very helpful in making my purchase a pleasurable experience. Thank you for helping me to get into the vehicle Art in sales and Doug in finance were very helpful in making my purchase a pleasurable experience. Thank you for helping me to get into the vehicle with the right financing More

Great place to buy a vehicle They were extremely helpful without being pushy. They have me a great deal with everything I was looking for and managed to get extra. I would definit They were extremely helpful without being pushy. They have me a great deal with everything I was looking for and managed to get extra. I would definitely recommend them. When I get ready to purchase another vehicle I will certainly go back. More

Great service Everyone in the service department was extremely helpful, Sacha did a great job keeping me updated as did the rental car team. My only suggestion woul Everyone in the service department was extremely helpful, Sacha did a great job keeping me updated as did the rental car team. My only suggestion would be the addition of an automated car washing service. When my vehicle is in the shop for an extended period of time, especially for a warranty repair, I'd like to have it returned clean. More

Poor scheduling On 7-15-19 I made an appointment for recall notice 19S17. The appointment was for 7-22-19 at 7:00am. I was at Metro Ford at 6:55am on 7-22-19. I was t On 7-15-19 I made an appointment for recall notice 19S17. The appointment was for 7-22-19 at 7:00am. I was at Metro Ford at 6:55am on 7-22-19. I was told it would take until mid afternoon to complete the repair. At 1:51pm I was contacted by Conner that my Explorer would not be ready until around 5:00pm. At 4:48 pm I was contacted by Conner informing me that my SUV would not be repaired today but they would get to it first thing the next day. I was contacted by Conner, 7-23-19 at 9:51am, that my SUV was repaired and ready to be picked up. Apparently making an appointment a week ahead of time and showing up on time means nothing. Apparently your service managers really have no idea when your vehicle will be ready. I believe they knew at 7:00am on 7-22-19 that they weren't going to service my vehicle that day. They could have contacted me and asked me to bring it in on 7-23-19. More