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Metro Ford of OKC
Oklahoma City, OK
2,597 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,597 reviews
September 19, 2019
The Works oil/ Service appointment scheduled for 1:00 pm. Work accomplished by Metro, and departed dealership at 3:15pm. Work done appears to be satisfactory...2 hou Service appointment scheduled for 1:00 pm. Work accomplished by Metro, and departed dealership at 3:15pm. Work done appears to be satisfactory...2 hours wait for oil change not satisfactory. Appears appointments are not appropriate, as non appointment customers arrived minutes before me, and work taken in order of arrival. More
by DENVER.CTR.RITCHEY
Verified CustomerEmployees Worked With
unknown...employee departed Metro before work was accomplied
September 19, 2019
It was so bad!!! The service department was to do oil change on my mustang!! They didn't put oil in my car so my engine blew 4 miles away, I'm extremely mad and upset. The service department was to do oil change on my mustang!! They didn't put oil in my car so my engine blew 4 miles away, I'm extremely mad and upset. I dont understand how a service you pay for and trust your to forget to put oil in thats your job... More
by KBELL9914
Employees Worked With
Ng
September 19, 2019
Last Time I Will Ever Be in Metro Ford I was told I had a bad a/c Compressor and all of my a/c lines had holes in them cost of $2,372 to repair. Actual problem a leaking shader valve, $300 I was told I had a bad a/c Compressor and all of my a/c lines had holes in them cost of $2,372 to repair. Actual problem a leaking shader valve, $300. Shame on you. More
by CHRISTYBENARD
Employees Worked With
Connor
September 19, 2019
Friendly Service! I had a great experience with fast and friendly service. Great prices too. I will be recommending to all my friends. Thanks again Metro Ford and Chr I had a great experience with fast and friendly service. Great prices too. I will be recommending to all my friends. Thanks again Metro Ford and Chris Derrick More
by johnmitch077
September 18, 2019
NEW TIRE I am satisfied with my recent visit to Metro Ford. The tire was in stock and I was able to get it installed within a satisfactory time period. The em I am satisfied with my recent visit to Metro Ford. The tire was in stock and I was able to get it installed within a satisfactory time period. The employees were pleasant and answered all my questions. More
by NELDA
Employees Worked With
Sorry but I do not remember the name
September 18, 2019
Oil Change David in the Service Department was very professional. He explained the diagnostic tests that were run on my car and didn’t try to sell me something I David in the Service Department was very professional. He explained the diagnostic tests that were run on my car and didn’t try to sell me something I don’t need. More
by carolyn.l.alexander
Employees Worked With
David
September 16, 2019
Finally the 30 minute close Coy and team did as I expected and met my requirements. Yes you would have thought I was the customer. Paperwork took under 30 minutes and door to Coy and team did as I expected and met my requirements. Yes you would have thought I was the customer. Paperwork took under 30 minutes and door to door just a couple hours including my test drive. Jason, the GM, executed his side of the deal and Coy was one of the best car reps I have been around. Thumbs up from this guy. More
by heatod1
Employees Worked With
Jason Hutton, Coy Weeks
September 16, 2019
Service visit Went in for service and Connor took great care of me. I had several issues with my car and they fixed them all so I have no complaints. Went in for service and Connor took great care of me. I had several issues with my car and they fixed them all so I have no complaints. More
by ONEBAG25
Employees Worked With
Connor in service
September 16, 2019
Felt ripped off Car on line sale for sale 10998. After signed paperwork and got home the bill of sales says 13998. Other then that everythimg went great Car on line sale for sale 10998. After signed paperwork and got home the bill of sales says 13998. Other then that everythimg went great More
by jarrettyeager21
Employees Worked With
September 16, 2019
Vehicle advertised as a 6.7 Diesel, was a gas 6.2 F250 was advertised as a 2013 6.7L Diesel on facebook marketplace. Went into finance, noticed that the car on the paperwork said 6.2L, mentioned it t F250 was advertised as a 2013 6.7L Diesel on facebook marketplace. Went into finance, noticed that the car on the paperwork said 6.2L, mentioned it to the finance manager he said it was probably just a computer mistake and it would be corrected on the final paperwork. Salesman the entire time was talking about the "Power because of the diesel engine". The next day (Sunday) after buying it I started looking closer and it was actually a 6.2L Gas engine. While I know I should have checked right away before I bought it when there was confusion on the year and the engine - I did not. I went back first thing Monday morning and they would do nothing. The bottom line is I should have looked closer, I should have assumed everyone was lying instead of it just being a "paperwork" thing. xxxx, the salesmen even went an put gas in it, never mentioned it was not diesel - When we specifically spoke with him for 30 minutes about why we needed the diesel (to pull our RV)... My fault, but I will never shop here again. More
by SCJOHNSON243
Employees Worked With
Giovanni Young
