Metro Ford of OKC

great experience The salesperson was non-pressure and friendly. The price was right. The financing didn't take too long. Overall, I would describe it as a great buying The salesperson was non-pressure and friendly. The price was right. The financing didn't take too long. Overall, I would describe it as a great buying experience compared to the other times I have purchased vehicles. More

Metro Ford Rocks Proximity to our office is why I started using Metro Ford several years ago. The quality, service and friendliness is why I continue to use Metro For Proximity to our office is why I started using Metro Ford several years ago. The quality, service and friendliness is why I continue to use Metro Ford. More

Outstanding service My appointment was for recall work estimated at 4 hours. As I left the house and turned on wipers, one broke and that became critical. Justin added ne My appointment was for recall work estimated at 4 hours. As I left the house and turned on wipers, one broke and that became critical. Justin added new blades to the job and got out out in 2 hours! Metro Ford will have me as a customer for as long as I am able to drive drive! More

Very pleasant to work with Spoiler alert: I dislike the car-buying process. Metro Ford, however, made the experience not only tolerable but pleasant. The sales staff was informa Spoiler alert: I dislike the car-buying process. Metro Ford, however, made the experience not only tolerable but pleasant. The sales staff was informative without being pushy. We had an honest negotiation on price and found a workable deal. The finance process was informative and helpful. Our only quibble was that the process took a little longer than we would have liked (we had kids waiting at home for us). Overall, it was an enjoyable experience and we got a great deal. I'd recommend anyone buying a car to give Metro Ford a chance to earn your business. More

Easy Car Purchase The salesman Tim Nunn showed me a used Chevy I had seen on Cars.com. He was very easy going, no high pressure salesmanship at all. After test driving The salesman Tim Nunn showed me a used Chevy I had seen on Cars.com. He was very easy going, no high pressure salesmanship at all. After test driving the car, we negotiated the price and fairly quickly came to a mutually agreed upon deal. Dealing with Zack in finance wasn’t quite as pleasant, but not really bad at all (the extended warranty spiel, ya know). Overall the experience was pleasant, much better than some of the experiences I’ve had at other dealerships. More

Great experience I really dislike car shopping but I felt comfortable at Metro Ford. Love the friendly staff and I got a small town feeling from everyone. We didn't sp I really dislike car shopping but I felt comfortable at Metro Ford. Love the friendly staff and I got a small town feeling from everyone. We didn't spend all day haggling over the price and that was a huge relief. We would buy again from Coy. More

Price not as Advertised My father and I drove an hour and a half to this dealership to buy a truck they had advertised for $36,998. We had previously called and spoken with a My father and I drove an hour and a half to this dealership to buy a truck they had advertised for $36,998. We had previously called and spoken with an employee named Joel about this price and were told that the only requirements to get this price were that we would need to finance through Ford Motor Credit and we would need to be trading in a vehicle. We were told that the value of the trade in was not already considered in the advertised price and that the price would be adjusted once the trade in was evaluated, we further clarified that that meant if our trade in was worth nothing that the price on the vehicle would be $36,998 and we were told that was correct. We scheduled an appointment with Joel for Friday evening, then before starting the drive Friday we called to make sure the truck was still there which it was but we were told that Joel would not be available to help us and that we would be meeting Chris Derrick instead. Chris was very helpful however we were misled because the first offer that was made to us was above the advertised price by $3,500. When we asked about this we were told it was because the truck we were trading in was valued too low. When we described our conversations with Joel we were told unfortunately Joel wasn't there to speak with but we must have misunderstood him because the advertised price definitely included a $4,000 "Trade In Allowance". We continued to try and negotiate with the dealership but at no time were we able to speak with Joel, a Sales Manager or anyone that could explain why we were lied to. I would not recommend going to this dealership unless all other options have been exhausted. More

Great! I had a problem with my commercial vehicle. Metro Ford/ Daniel got my vehicle in, diagnosed the problem and made the repairs in timely manner. Ad I had a problem with my commercial vehicle. Metro Ford/ Daniel got my vehicle in, diagnosed the problem and made the repairs in timely manner. Additionally, Daniel kept me abreast of all concerns and related pricing throughout the repair process. In do doing, the "bean counters" and I knew the "invoice total" beforehand. More

The Works oil/ Service appointment scheduled for 1:00 pm. Work accomplished by Metro, and departed dealership at 3:15pm. Work done appears to be satisfactory...2 hou Service appointment scheduled for 1:00 pm. Work accomplished by Metro, and departed dealership at 3:15pm. Work done appears to be satisfactory...2 hours wait for oil change not satisfactory. Appears appointments are not appropriate, as non appointment customers arrived minutes before me, and work taken in order of arrival. More