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Metro Ford of OKC

Oklahoma City, OK

4.6
2,597 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 2,597 reviews

October 24, 2019

ABS System Not Happy Poor Service this has happen before and has cause major problems at my Job, I would not recommend this Service Center to anyone. More

by BKING7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not for sure of the person that I worked with, This was in the Truck Center, , Coy Weeks
Nov 26, 2019 -

Metro Ford of OKC responded

We are sorry you feel your Metro Ford experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Jason Hutton, as he would like to know how your visit could have been made better. Thank you.

October 23, 2019

Brake lights Didn't make an appointment for my brake lights replacement yet got right in and the service was quick and done at a reasonable cost. My service repres More

by jmichael.okc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coy Weeks
Nov 08, 2019 -

Metro Ford of OKC responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

October 22, 2019

They told me it’s no big deal So...scheduled an appointment for a very minor parts swap on an interior cup holder for this morning at 9:30. An hour and fifteen minutes later it st More

by zendan884
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Hutton
Nov 26, 2019 -

Metro Ford of OKC responded

We are sorry you feel your Metro Ford experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Jason Hutton, as he would like to know how your visit could have been made better. Thank you.

October 21, 2019

Really good customer service They're very truthful and Will work with you in all areas buying or selling also in servicing your car they really care about their customers. More

by gychuku
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wilson
Nov 08, 2019 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

October 21, 2019

Great My advisor jason was great. Would def recommend him. Service was fast and effecient. Easy to schedule and waiting was no big deal. Broke down cost More

by FROWSLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hutton
Nov 08, 2019 -

Metro Ford of OKC responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Jason is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

October 21, 2019

Worth the drive Drove in from Tulsa to look at pickups. Very good selection of performance trucks nobody else has. Sales was excellent. Very quick purchase procedure. More

by bnr_patterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Young
Nov 08, 2019 -

Metro Ford of OKC responded

Thanks for making the trip all the way from Tulsa for your purchase of your new truck! We will always be here for you if you need anything. We appreciate your business, thank you again.

October 21, 2019

Purchase of passenger van. I had a very good experience at Metro Ford of OKC. Kirk was our Salesman and he was very friendly and informative. Zack works in finance and was awe More

by blsimpkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Mitchell
Nov 08, 2019 -

Metro Ford of OKC responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Metro Ford with only the best there is to offer. It’s so nice to hear that Kirk and Zack helped to make your experience such a positive one. Enjoy your new van!

More
October 21, 2019

Top Notch all the way! Giovanni was great to deal with. No pressure, easy to deal with and did most of it over the phone. Total transaction was quick and easy plus they hav More

by lvaclaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Young
Nov 08, 2019 -

Metro Ford of OKC responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Giovanni is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

October 21, 2019

2019 F-150 Purchase Salesman was easy to deal with and answered all my questions. Helped negotiate a deal we were happy with and ensured we would be taken care if we had More

by johndeerelover92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Waddle
Nov 08, 2019 -

Metro Ford of OKC responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro Ford. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

October 21, 2019

Good good good good good good I had a lot of work that needed to be done, but could only afford some of it. I appreciated the service guy prioritizing the work for me, helping me More

by CGBSAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No clue what the guys name was ...
Nov 08, 2019 -

Metro Ford of OKC responded

Thanks for the great review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

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