Metro Ford of OKC

Poor experience My car had more problems when I picked it up than it did initially had. I had to take it back to the dealership twice after it was supposed to be fixe My car had more problems when I picked it up than it did initially had. I had to take it back to the dealership twice after it was supposed to be fixed. The problem still occurs. More

Great service from a distance Recently purchased a 2019 Ford F-250 Black Widow from Metro, they were on top of everything. The pricing on my trade was fare and the price of the new Recently purchased a 2019 Ford F-250 Black Widow from Metro, they were on top of everything. The pricing on my trade was fare and the price of the new truck was the lowest I could find between Dallas and OKC. Once the deal was done and it was time to pick up my truck my schedule didn't allow me to pick it up for a week, they offered to have a driver bring it to me, let me sign paper work at my house and their driver drove my truck back to OKC. NOW that's service! More

Solid deal on a solid car. Thanks, Brian! Last weekend, I flew from South Bend, Indiana to Oklahoma City, to purchase a 2011 Nissan Pathfinder from Metro Ford OKC. I was working with Brian Ch Last weekend, I flew from South Bend, Indiana to Oklahoma City, to purchase a 2011 Nissan Pathfinder from Metro Ford OKC. I was working with Brian Chan. Buying a car long-distance is a bit of a mixed bag, so they sent me additional pictures and took time to answer my questions. Brian was great to work with. Between the time we first spoke and when we completed the deal (roughly two weeks), he called me every few days to check and see if there was anything he could help with. On my travel day, he checked in with me during my layover, to make sure my flights were going as planned, and when I arrived, he was already there waiting for me, with my car. The paperwork was prepared and waiting, and I was on my way in about an hour, to drive the 900 miles home. The car was fairly represented on the online listings, and I feel like they gave me a solid deal on a solid vehicle. Brian did everything he could do to make it easy for me, and I would not hesitate to deal with him again. More

Purchasing Brian did a great job showing me the explorer we purchased today. Did not pressure me at all to purchase today, but gave me a good deal on the vehicl Brian did a great job showing me the explorer we purchased today. Did not pressure me at all to purchase today, but gave me a good deal on the vehicle More

Laid back, no preassure! Brian helped us with the purchase of a used vehicle. Took time to answer all are questions and go for a test drive with us. Was very low presure and h Brian helped us with the purchase of a used vehicle. Took time to answer all are questions and go for a test drive with us. Was very low presure and helpfull! More

Thanks Brian Chan Brian did a great job, helped pick out the right truck and feel I got a good deal. Will be going back for my next purchase. Brian did a great job, helped pick out the right truck and feel I got a good deal. Will be going back for my next purchase. More

Fast, Friendly, and Effective End to end, including me driving the car home to show my wife, Brian Chan and his managers had me out of the dealership in 2.5 hours to buy a new Expe End to end, including me driving the car home to show my wife, Brian Chan and his managers had me out of the dealership in 2.5 hours to buy a new Expedition. I was impressed with their speed and the pricing they offered., I'd return for sure! More

Unethical If I could give metro ford 0 stars I would. First let me say this. We went to this lot to buy a 2014 avenger. Nothing fancy. Just a regular car. They If I could give metro ford 0 stars I would. First let me say this. We went to this lot to buy a 2014 avenger. Nothing fancy. Just a regular car. They said it wouldn’t be a problem so they let us take the car. The next day we hadn’t heard anything. So at 7pm I call. I was told we didn’t get financing and we needed to bring it back. Next morning we did. My wife left a review stating her displeasure. They call her and tell her to take the review down because it was her fault. They don’t normally sell to her type. Claimed she had bad credit. She’s never missed a payment on anything and has great credit and income. So I call the lot and speak to a manager. We talk and come to an agreement. We got approved for the loan. I work a lot of hours and I had called several time to keep them in the loop. I was also told the car had to go to the shop and wouldn’t be ready until Monday. No problem. I called today to tell them we were coming after the car. Tuesday. They call me back and tell me they sold the car we got a loan on..... ridiculous. They said we needed to secure it with the down payment to insure we got it. I was on my way to do this. This dealership is unethical, unprofessional and completely a bait and switch lot. I’m surprised a company like ford still allows them to franchise. I’m would not waste my time going here. they sold the car we got a loan on.... More

thanks to brian chan brian was more than helpful. he worked to get me the best deal i could get. he took the time to give me more than one option. brian was more than helpful. he worked to get me the best deal i could get. he took the time to give me more than one option. More

New Truck owner Thanks to Brian Chan.. At Metro Ford I just bought a 2019 Ford F-150.. Brian Chan worked extremely hard and gave me not 1 but 2 great options to choose from.. They were sweet deals.. I'm I just bought a 2019 Ford F-150.. Brian Chan worked extremely hard and gave me not 1 but 2 great options to choose from.. They were sweet deals.. I'm not an easy person to make a deal with but he hung in there and gave me a couple of days to think it over and in the end we made a great deal.. Thanks for sticking it out with me Brian... More