Metro Ford of OKC

They told me it’s no big deal So...scheduled an appointment for a very minor parts swap on an interior cup holder for this morning at 9:30. An hour and fifteen minutes later it st So...scheduled an appointment for a very minor parts swap on an interior cup holder for this morning at 9:30. An hour and fifteen minutes later it still sits in the same staging spot. Not Pleased here! I don’t even have to wait that long at my Dr office to see them. Two weeks ago they changed my oil and rotated the tires. The guy that did that work sent me out of there missing lug nut locks (or any kind of nut) on two of the wheels and didn’t tell me. I have purchased 3 vehicles from them in the past and I’m asking myself “ what the xxxx happened here to the dealership I used to know?” Up date... another 30 minutes has passed and they came to tell me the part they ordered was more complete than they needed for my simple spring replacement and I would have to come back . Grrrr! More

Great My advisor jason was great. Would def recommend him. Service was fast and effecient. Easy to schedule and waiting was no big deal. Broke down cost My advisor jason was great. Would def recommend him. Service was fast and effecient. Easy to schedule and waiting was no big deal. Broke down cost ofr me of extra services and let me decide. A+ More

Worth the drive Drove in from Tulsa to look at pickups. Very good selection of performance trucks nobody else has. Sales was excellent. Very quick purchase procedure. Drove in from Tulsa to look at pickups. Very good selection of performance trucks nobody else has. Sales was excellent. Very quick purchase procedure. Was treated like a customer not bait. More

Purchase of passenger van. I had a very good experience at Metro Ford of OKC. Kirk was our Salesman and he was very friendly and informative. Zack works in finance and was awe I had a very good experience at Metro Ford of OKC. Kirk was our Salesman and he was very friendly and informative. Zack works in finance and was awesome. He made us feel at ease and explained the process step by step. We are very satisfied with our purchase & recommend Metro Ford to everyone that is looking for a quality Ford product. Lynn Simpkins More

Top Notch all the way! Giovanni was great to deal with. No pressure, easy to deal with and did most of it over the phone. Total transaction was quick and easy plus they hav Giovanni was great to deal with. No pressure, easy to deal with and did most of it over the phone. Total transaction was quick and easy plus they have incredible trucks! More

2019 F-150 Purchase Salesman was easy to deal with and answered all my questions. Helped negotiate a deal we were happy with and ensured we would be taken care if we had Salesman was easy to deal with and answered all my questions. Helped negotiate a deal we were happy with and ensured we would be taken care if we had any problems. More

Good good good good good good I had a lot of work that needed to be done, but could only afford some of it. I appreciated the service guy prioritizing the work for me, helping me I had a lot of work that needed to be done, but could only afford some of it. I appreciated the service guy prioritizing the work for me, helping me decide what work to do first. More

Really good customer service They're very truthful and Will work with you in all areas buying or selling also in servicing your car they really care about their customers. They're very truthful and Will work with you in all areas buying or selling also in servicing your car they really care about their customers. More

Amazing Brian Chan sold me my 2019 Ford Escape and he also sold my mom her 2019 Edge. He was AMAZING. So friendly, easy to work with, no pressure. He made sur Brian Chan sold me my 2019 Ford Escape and he also sold my mom her 2019 Edge. He was AMAZING. So friendly, easy to work with, no pressure. He made sure to show us the inside and out of our new vehicles. He handled all of our questions with ease. Awesome experience. More

Went above and beyond! No pressure, no stress, I just looked around at what interested me and Josh answered all my questions. The final purchase process was simple, easy, No pressure, no stress, I just looked around at what interested me and Josh answered all my questions. The final purchase process was simple, easy, and I drove away feeling confident that my choice was solid and that Metro will be there for me and those I recommend in the future! More