Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Metro Ford of OKC

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.6
2,420 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
Contact Dealership
View Awards

2800 West I 44 Service Road

Oklahoma City, OK

73112

Directions

By Type

Showing 2,420 reviews

March 12, 2024

Terrible customer service, wouldn't respond to calls, emails, or Google reviews pertaining to an issue that occurred 2 hours after purchase of car. More

by spwakatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Harvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Metro Ford of OKC responded

I sincerely apologize for the lapse in our customer service. Your experience is not reflective of the standards we aim to uphold. We're committed to addressing your concerns promptly and effectively however we are unable to find you in our system. Please give me a call at (405) 896-8531 to discuss this matter further. Thank you, Donnie Graham.

March 11, 2024

Justin is always polite even when I have a million questions. Thank you for all your hard work. More

by aknapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Murphy
Report | Print
Mar 12, 2024 -

Metro Ford of OKC responded

Hi aknapp, We're thrilled to hear about your positive experience with Justin! Politeness and patience are key, and we're glad he could provide excellent service even with a million questions. If you have any more inquiries, don't hesitate to ask. Thanks for your feedback!

March 09, 2024

Check your mileage before dropping off and compare to their paperwork from service department at end. More

by Eric B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
Report | Print
Mar 29, 2024 -

Metro Ford of OKC responded

I apologize for the reported mileage discrepancy. I would like to hear what happened Please contact me directly at 405-445-6447 to discuss this further. Thank you, Scott Parrish

March 09, 2024

Great customer service and communication through the whole process! Eeron made sure all my requests for my truck were met and finance was able to get me the payment I was looking for. More

by Blake weaver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erron Lacour, Patrick Watson
Report | Print
Mar 12, 2024 -

Metro Ford of OKC responded

Thanks for sharing your experience, Blake! We're thrilled to hear that you had great customer service and communication throughout the entire process. It's fantastic that Eeron ensured all your truck requests were met and that our finance team could accommodate your payment needs. If you need anything else, feel free to reach out.

March 08, 2024

Best car buying experience I’ve ever had. From the perfect salesman all the way through finance. More

by Cowgirlkj62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Watson
Report | Print
Mar 08, 2024 -

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're thrilled to hear that Chris, Derek, and Patrick provided you with the best car buying experience ever. Making your transition smooth and seamless is always our goal. If you ever need anything else, please don't hesitate to reach out.

March 08, 2024

She was great. Only problem was I made my appt thru the ford app and I guess it didn’t let the dealer shop know. More

by bwoodward4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Metro Ford of OKC responded

Thank you for your feedback, and we're sorry for any inconvenience caused by the scheduling issue. We'll make sure to look into this to prevent similar situations in the future. We appreciate your understanding and hope to provide you with a smoother experience next time.

March 07, 2024

Dealership is very clean and modern. Charles was very helpful and easy going as was the entire process. Overall one of the most pleasant vehicle purchases I have made. More

by Thatcher1205
Recommend Dealer
Yes
Employees Worked With
Charles Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Metro Ford of OKC responded

Thank you, Thatcher! We're glad to hear that you had a pleasant experience at our dealership. Charles and the team appreciate your kind words. If you need anything else or have any questions in the future, feel free to reach out.

March 04, 2024

Awesome experience. Was able to make deal over phone and they brought the new truck to me. The best experience Ive ever had buying a vehicle. Top notch More

by KGRAVITT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Gates
Report | Print
Mar 07, 2024 -

Metro Ford of OKC responded

Thank you, KGRAVITT! We're thrilled to hear that you had an awesome experience with us and that we could make the process convenient for you by delivering the new truck. Your satisfaction is our top priority, and we're grateful for your kind words. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

March 02, 2024

Great experience , easy to work with. Finance manager really great too. Would buy again at Metro Ford OKC. More

by moe2b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellsworth Speight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Watson
Report | Print
Mar 04, 2024 -

Metro Ford of OKC responded

Thank you for sharing your positive experience, Moe2b! We're thrilled to hear that you had a great experience and found our team easy to work with at Metro Ford OKC. We appreciate your feedback and look forward to assisting you again in the future if needed.

March 01, 2024

Chris has gone above and beyond to get me the deal I was needing, probably the best experience I’ve ever had buying a car from a dealership. More

by stangblues
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Metro Ford of OKC responded

Congratulations on your new ride. Stangblues! That's fantastic to hear. Chris sounds like a real asset. We know you will love your new Ford. Let us know if we can be of further assistance.

1
...
20
21
22
...
242