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Metro Ford of OKC
Oklahoma City, OK
2,575 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,575 reviews
May 07, 2020
Great Experience Excellent experience! Denise did a great job ordering the parts and scheduling the service. Kept me informed about the progress and the expected time Excellent experience! Denise did a great job ordering the parts and scheduling the service. Kept me informed about the progress and the expected time the vehicle would be ready to pick up. When I got there the car was cleaned and shiny and the ticket was accurate and ready for me. They were all great to deal with. Keep up the great job METRO FORD OF OKC!!! More
by DON.JAMESON
Verified CustomerEmployees Worked With
May 07, 2020
Everyone one was courteous and helpful Always bring my Everyone one was courteous and helpful Always bring my vehicle there for maintenance That is all i have to say Doesn't take 25 words to reply Everyone one was courteous and helpful Always bring my vehicle there for maintenance That is all i have to say Doesn't take 25 words to reply More
by VICKIEJACKSON1947
May 06, 2020
Was a great experience. We're very friendly and helpful during my car buying. Thanks again to Charles for helping so much. I highly recommend this dealership. during my car buying. Thanks again to Charles for helping so much. I highly recommend this dealership. More
by Landellh
Employees Worked With
Other Employees :
David Blakeney, Charles Waddle, David Vanhorn, Tanyanita Washington
May 06, 2020
Lack of communication. You would think once you purchase a vehicle and it’s going to be delivered they would contact you and be proactive. a vehicle and it’s going to be delivered they would contact you and be proactive. More
by mathew.mcclaran
Employees Worked With
May 05, 2020
Went in to look at a “new” 2019 mustang that was used as a courtesy vehicle and had 4000 miles on it. There were scratches all over the car and it had already had touch up paint used on the front bumper. Th a courtesy vehicle and had 4000 miles on it. There were scratches all over the car and it had already had touch up paint used on the front bumper. The salesman Chris Derrick was very nice and helpful and worked with us throughout the process to get us the deal we wanted. However, the sales manager Mike Barnett was very rude and unprofessional. He walked into the office and had an attitude and was unwilling to negotiate. He didn’t even introduce himself when he walked in. We ended up leaving the dealership and went to another dealership the next day and bought another mustang that was the exact same as the one we looked at at Metro Ford except this one was a 2020 model instead of a 2019. The dealership we went to was much nicer and beat the deal that Metro Ford was offering so we ended up purchasing the car from them. If the sales manager at Metro Ford would have been more professional we would have ended up buying from them but his attitude cost them the sale. More
by DW3
May 01, 2020
Great place great experience. Exceptional service department experience. Friendly professional staff that goes above and beyond regular expectations. You’re treated like you were a family member. department experience. Friendly professional staff that goes above and beyond regular expectations. You’re treated like you were a family member. More
by GRANTMOEN
Employees Worked With
Jim Arnold, David Wilson
April 30, 2020
Really good dealership! Got the best price ! And Charles in sales was super helpful in getting me what I wanted. They work with you in every department in sales was super helpful in getting me what I wanted. They work with you in every department More
by armando.dela.30
Employees Worked With
Charles Waddle
April 30, 2020
Did the Right Thing Had an issue with the drivers seat cover, front latches wouldn't stay hooked up. Took it to a different dealership closer to my house, which said the Had an issue with the drivers seat cover, front latches wouldn't stay hooked up. Took it to a different dealership closer to my house, which said they would order a new seat cover after they tried and were unsuccessful. Had Metro Ford look at it while I took it in for scheduled service, long story short...they unsuccessfully tried and ultimately replaced it. Much appreciated...was worried a problem I hadn't caused and the dealers struggled to remedy was going to drift into some black hole of stories and games. Thank you Metro Ford. More
by dertibird
Employees Worked With
April 29, 2020
As always the service was excellent. I had an appointment to vet new tires on the car. They were ready for me when I arrived and the service was completed quickly. appointment to vet new tires on the car. They were ready for me when I arrived and the service was completed quickly. More
by STEVEM
Employees Worked With
April 29, 2020
Brought the care in for an oil change. As I've come to expect the service was performed quickly and I was on my way in no time. expect the service was performed quickly and I was on my way in no time. More
by STEVEM
Employees Worked With
