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Metro Ford of OKC

Oklahoma City, OK

4.6
2,419 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 2,419 reviews

April 09, 2024

Danial was great to work with but when we got to the dealership the price was higher than advertised. We negotiated a price on the f-150 and the sales manager claimed to get us great interest rate. Whe More

by ricklanders55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danial Byrd
Apr 11, 2024 -

Metro Ford of OKC responded

Thank you for sharing your experience, Ricklanders55. We apologize for any confusion or inconvenience you encountered during your visit. Your feedback is invaluable, and we'll address these concerns with our team to ensure a smoother and more transparent process in the future. If there's anything else we can do to assist you, please let us know.

April 09, 2024

No pressure sale. Charles Waddle was very informative and helpful on selecting our new truck. More

by Chessman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Metro Ford of OKC responded

We're delighted to hear that you had a positive experience with Charles, Chessman! Providing informative and helpful service without pressure is what we aim for. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us!

April 06, 2024

Everyone is friendly but, when you get in the office. Watch & listen closely. They charge you for not having a trade in. They charge a maintenance fee whether you want it or not so, you come back again More

by ericgay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Metro Ford of OKC responded

Thank you for sharing your experience, Ericgay. We appreciate your feedback and take it seriously. Your satisfaction is important to us, and we apologize for any confusion or frustration regarding our fees and processes. We will review your concerns internally to ensure better clarity and transparency for our customers moving forward. If you have any further questions or need assistance, please feel free to reach out to us directly.

April 02, 2024

Chris was awesome and very helpful with the situation that was at hand. 10 out of 10 recommend More

by Jordan clopp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Metro Ford of OKC responded

Thank you for your feedback, Jordan! We're thrilled to hear that Chris provided awesome and helpful service during your recent visit. Your recommendation means a lot to us, and we appreciate your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon.

March 31, 2024

I had an appointment and arrived on time, but as told it would be 1.5 hours because there were two others ahead of me. I would have scheduled a different day if I’d known they were triple booked. More

by Andrea44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Gates
May 03, 2024 -

Metro Ford of OKC responded

Thank you for bringing this to our attention, Andrea44. We apologize for any inconvenience caused by the unexpected wait time. Your feedback is valuable to us, and we'll use it to improve our scheduling processes in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

March 29, 2024

My primary concern is to express my appreciation to Johnny Mahsetky for this transaction. I would likely not have bought the truck without Johnny managing the deal. The dealership was at all times fri More

by cs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mahsetky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Metro Ford of OKC responded

Thank you for taking the time to share your experience with us. We're glad to hear that Johnny played a key role in your decision to purchase the truck and that you appreciated his management of the deal. While we understand that our pricing and sales approach may not align with everyone's preferences, we're grateful for your trust in Johnny and for giving us the opportunity to work with you. If you have any further questions or need assistance, please don't hesitate to reach out. Congratulations again on your new Ford!

March 29, 2024

They were friendly, fast and got my car working correctly again. Good communication, kept me informed of services performed More

by artisticglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Specht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Metro Ford of OKC responded

Hi there, Thank you for your feedback! We're glad to hear that we could provide friendly and fast service while keeping you informed throughout the process.

March 24, 2024

I usually buy vehicles outside Texas, my home state, to get a best deal I can get. Saw a Shelby gt350 up for sale from them. Called them and negotiation was so easy and smooth, and fast of course, super h More

by Brandon Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylen Shells
Mar 25, 2024 -

Metro Ford of OKC responded

It's fantastic to hear about your positive experience, Brandon! We're thrilled that Chris Derrick and our team could provide such excellent service and make the negotiation process easy and smooth for you. We look forward to assisting you with your future vehicle needs, and don't hesitate to reach out whenever you're ready for your next adventure!

March 21, 2024

Great service and communication prompt callback and scheduling. Was in and out as quickly as told. More

by dodom0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Metro Ford of OKC responded

Thank you, dodom0! We're delighted to hear you had a great experience with our service and communication. Providing prompt and efficient service is our priority. We appreciate your feedback!

March 21, 2024

I was able to use some of my points for my service and I was treated as if I was a cash customer. Everyone was very courteous and helpful. More

by BOBSHELTON11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Murphy
Mar 22, 2024 -

Metro Ford of OKC responded

Thank you for sharing your experience, BOBSHELTON11! We're glad to hear you were able to use your points and still received excellent service. Providing courteous and helpful assistance is what we strive for with every customer. We appreciate your feedback!

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