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Metro Ford of OKC

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.6
2,387 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 2,387 reviews

March 14, 2024

Referred by a friend and treated like family. Johnny was absolutely the best! Tooke care of all of our questions, was far more patient than any salesman I've met at any other dealership, and made More

by torres_noah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mahsetky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Metro Ford of OKC responded

Thank you, torres_noah! We're thrilled to hear that you felt like family during your visit and that Johnny provided you with exceptional service. Taking care of our customers' questions with patience and making you feel like red carpet guests is what we aim for. We appreciate your feedback and your friend's referral. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again in the future!

March 14, 2024

Everyone there is super nice and was willing to help in any way they could. More

by Fresh89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mahsetky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Metro Ford of OKC responded

Thank you, Fresh89! We're glad to hear that everyone at our dealership was super nice and willing to help in any way they could. Providing excellent customer service is our priority, and we're here to assist you whenever you need. If you have any further questions or need assistance, feel free to reach out to us.

March 14, 2024

We really enjoyed our experience with Johnny in sales. He was transparent, kind, and personable. He kept his word throughout the entire experience. He personally came to my rescue when I locked my keys in More

by J. Ladabouche
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mahsetky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Metro Ford of OKC responded

Thank you, J. Ladabouche! We're thrilled to hear that you had such a positive experience with Johnny in sales. Transparency, kindness, and reliability are qualities we strive for in our team members. It's wonderful to hear that Johnny went above and beyond to assist you, even coming to your rescue when you locked your keys in your car. We'll be sure to pass along your kind words to Johnny. If you ever need anything else, don't hesitate to reach out. Welcome to the Johnny fan club!

March 13, 2024

I was able to get a deal made via phone and then came in with paperwork mostly ready to go. I appreciate Chris working to get to the numbers I was comfortable with. Will continue to do business with metro t More

by brandon.whorton1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Metro Ford of OKC responded

Thank you, Brandon.whorton1985! We're thrilled to hear that Chris helped you get a deal you were comfortable with, even before you came in. Making the process convenient for you is important to us, and we're glad we could assist you. We look forward to continuing to serve you, and if you have any further questions or need assistance, please feel free to reach out.

March 13, 2024

I was quite impressed with Metro Ford. Prior to using them, I was using another dealership that had since closed down. The other dealership made me feel inadequate and always tried to get More

by rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
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Mar 18, 2024 -

Metro Ford of OKC responded

Thank you, Rush! We're delighted to hear that you had a positive experience with Metro Ford of OKC and felt valued during your visit. Providing a comfortable and trustworthy environment for our customers is our priority, and we're glad we could exceed your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

March 12, 2024

Purchased our second vehicle here with the help of Linda Graham and everything went Great! More

by martinezhvac88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Metro Ford of OKC responded

Thanks for choosing Metro Ford of OKC for your second vehicle purchase, martinezhvac88! We're thrilled to hear that Linda provided great assistance throughout the process. If you ever need anything else, don't hesitate to reach out. Enjoy your new ride!

March 12, 2024

Terrible customer service, wouldn't respond to calls, emails, or Google reviews pertaining to an issue that occurred 2 hours after purchase of car. More

by spwakatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Harvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Metro Ford of OKC responded

I sincerely apologize for the lapse in our customer service. Your experience is not reflective of the standards we aim to uphold. We're committed to addressing your concerns promptly and effectively however we are unable to find you in our system. Please give me a call at (405) 896-8531 to discuss this matter further. Thank you, Donnie Graham.

March 11, 2024

Justin is always polite even when I have a million questions. Thank you for all your hard work. More

by aknapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Murphy
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Mar 12, 2024 -

Metro Ford of OKC responded

Hi aknapp, We're thrilled to hear about your positive experience with Justin! Politeness and patience are key, and we're glad he could provide excellent service even with a million questions. If you have any more inquiries, don't hesitate to ask. Thanks for your feedback!

March 09, 2024

Great customer service and communication through the whole process! Eeron made sure all my requests for my truck were met and finance was able to get me the payment I was looking for. More

by Blake weaver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erron Lacour, Patrick Watson
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Mar 12, 2024 -

Metro Ford of OKC responded

Thanks for sharing your experience, Blake! We're thrilled to hear that you had great customer service and communication throughout the entire process. It's fantastic that Eeron ensured all your truck requests were met and that our finance team could accommodate your payment needs. If you need anything else, feel free to reach out.

March 09, 2024

Check your mileage before dropping off and compare to their paperwork from service department at end. More

by Eric B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
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Mar 29, 2024 -

Metro Ford of OKC responded

I apologize for the reported mileage discrepancy. I would like to hear what happened Please contact me directly at 405-445-6447 to discuss this further. Thank you, Scott Parrish

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