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Metro Ford of OKC

Oklahoma City, OK

4.6
2,563 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 2,563 reviews

January 27, 2025

Long Lead Times and Not clear when part was going to be installed. Had to call back many times to get an answer. More

by pandmofok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan Specht
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Metro Ford of OKC responded

We apologize for the delay and the lack of clear communication regarding your part installation. Your experience is important to us, and we’ll work to improve our response times and keep you better informed moving forward.

January 26, 2025

Shannon was an excellent salesman! He was very patient with me while I made the decision on exactly what truck would be perfect for me! I am very excited to own my first truck, The Ma More

by thebabyhut0203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky , Shannon Fein
Jan 27, 2025 -

Metro Ford of OKC responded

Thank you for your kind words! We’re so glad Shannon and Rocky were able to help you find the perfect truck and secure a great financing option. Enjoy your new Maverick XLT, and thanks again for choosing us! 🚗💨🎉

January 25, 2025

Michael was very helpful and timely getting my car in and out of the service department. More

by sheilabeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Metro Ford of OKC responded

Thank you, Sheila! We’re glad to hear Michael provided timely and helpful service. We appreciate your feedback and are happy to have met your needs! 😊

January 25, 2025

Our service here was great. They were able to get us in and out very quick More

by beau.proctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Metro Ford of OKC responded

Thank you, Beau! We’re happy to hear you had a quick and smooth experience with us. We appreciate your feedback and look forward to serving you again! 😊

January 25, 2025

Had an appointment for warranty repair of “Clunk” in front end of Momma-bear’s new Explorer. We had a little scheduling conflict, so we had to drop it off a day early. Tech was actually able to check it More

by jeremy.farris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Metro Ford of OKC responded

Thank you for sharing your experience, Jeremy! We’re glad to hear the repair was completed quickly and accurately. We’ll be sure to pass along your compliments to Mike and the tech team. Thanks for trusting us with your Explorer! 😊🚗

January 25, 2025

Service was quick and met all my needs. Denise was very good at keeping me informed. Very professional. More

by mwc81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Metro Ford of OKC responded

Thank you for your kind words! We're glad to hear Denise provided excellent service and kept you informed. We appreciate your feedback and look forward to assisting you again! 😊

January 24, 2025

This dealership along with the service department always gets me in and taken care of promptly. More

by Dsbrewer20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Metro Ford of OKC responded

Thank you for your kind words! We're delighted to hear our team consistently provides prompt service. We appreciate your trust in us! 🚗😊

January 24, 2025

Quick in and out service. Waited at the dealer and it took them about 40 minutes to get my oil change done. More

by haviles123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Fitzgerald
Jan 24, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad we could provide quick and efficient service for your oil change. We look forward to seeing you again! 🚗✨

January 23, 2025

AMAZING will not take my truck anywhere else. love the pick up and drop off service More

by dozer_crew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Metro Ford of OKC responded

Thank you for your amazing feedback! We're so glad you love the pick-up and drop-off service. We'll always be here to take great care of your truck! 🚛✨

January 23, 2025

AVOID AT ALL COSTS. Purchased a 2021 Corvette with 6k miles on it and was told the factory warranty was intact. Come to find out the dealership KNOWINGLY neglected to fl More

by jaytheprodigy16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Metro Ford of OKC responded

We’re very sorry to hear about your experience, and we take your concerns seriously. It's never our intention to mislead our customers, and we deeply regret that this situation has caused frustration. Please feel free to reach out to us directly to discuss this further, and we’ll do our best to resolve any outstanding issues.

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