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Metro Ford of OKC
Oklahoma City, OK
2,763 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,763 reviews
Verified Customer
December 23, 2025
The car was in worse shape when I got it back from them than when I took it in and it took almost thee hours to do an hour and a half job. I have attempted to contact them about it multiple times and there than when I took it in and it took almost thee hours to do an hour and a half job. I have attempted to contact them about it multiple times and there has yet to be any response. More
by hardesty40
Employees Worked With
Donna Jones, Rolanda Estrada
December 23, 2025
Everything was great no complaints was done in a semi timely fashion at absolutely no fault to my sales person he was amazing. timely fashion at absolutely no fault to my sales person he was amazing. More
by dpmcconnell
December 23, 2025
Very helpful staff, very clean waiting area. Appointments available to be made online and lots of time slots available Appointments available to be made online and lots of time slots available More
by JASONBLASINGAME23
Employees Worked With
December 20, 2025
I had an appointment at 8:30 for an oil change, fuel additive and check for any recalls. I checked out at 11:30. They rotated my tires for free which I needed to do. But the whole time I was waiting I w additive and check for any recalls. I checked out at 11:30. They rotated my tires for free which I needed to do. But the whole time I was waiting I was never updated on my service. This has never taken this long before. Very frustrating and waste of my time, even if it’s a free oil change from buying the car here. I’ll try again and if it’s not any better I’ll go elsewhere for service. 3 hours is ridiculous! More
by R. Brown
Employees Worked With
December 17, 2025
on 11/17/25, I brought my 2025 F-150 Platinum truck in for recall work. On 11/25/25, I had to retrieve some personal items from my truck as the repairs were more extensive than initially expected (it was for recall work. On 11/25/25, I had to retrieve some personal items from my truck as the repairs were more extensive than initially expected (it was discovered the engine required replacement). While retrieving my items, I observed several tree leaves on top of my truck indicating that it had been stored outside for some period of time. On 12/15/25, the work was complete and they brought my truck to me. There was an obvious new chip in the hood paint which was definitely not there before (I kept it in the garage and would have noticed). The dealership is now claiming no responsibility for the necessary paint repair. I said that they photographed the truck upon my delivery to them and they should look at it. They said they could not conclusively determine whether or not the chip in the paint was already there (which sounds a lot like they saw no chip in the paint previously, but simply do not want to fix their mistake). More
by OSBORNEAIA
Employees Worked With
Other Employees :
Austin Leister, Dustin Bane
December 16, 2025
Overall it was a decent experience buying a truck unseen. I’m from Texas and Chris helped me with getting the information I needed and also helped me with the purchase of the truck. My only issue is a coup I’m from Texas and Chris helped me with getting the information I needed and also helped me with the purchase of the truck. My only issue is a couple of items were not disclosed to me about the truck. The multiple scratches on the hood and the interior leather dash trim pulling up. The drivers side door also arrived making a popping sound when it’s opened or closed. Did not hear that on the video I received. More
by CAL_70
