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Metro Ford
Schenectady, NY
4,992 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,992 reviews
Verified Customer
September 22, 2024
A great job. My truck looks like a million dollars. I was very surprised to see how the interior was vacuumed. My truck looks like a million dollars. I was very surprised to see how the interior was vacuumed. More
by SMYTHPA
September 20, 2024
easy to get appt. troy is very professional ,&courteous. as always. done in a reasonable amount of time. will return for next srevice. troy is very professional ,&courteous. as always. done in a reasonable amount of time. will return for next srevice. More
by Denton1106
Employees Worked With
September 20, 2024
Going to Metro Ford was such a change for me. I had been a Morris Ford customer for years. Metro got things done and did exactly as I asked in a timely fashion. I will be bringing my business I had been a Morris Ford customer for years. Metro got things done and did exactly as I asked in a timely fashion. I will be bringing my business from now on to Metro. More
by fbeckfour
Employees Worked With
September 20, 2024
Could use a more thorough inspection of completed work prior to sending the vehicle back to the customer. prior to sending the vehicle back to the customer. More
by DANGORALCZYK
September 19, 2024
Very easy going and to the point . Very quick and thorough left completely satisfied with my vehicle Very quick and thorough left completely satisfied with my vehicle More
by HUSKIES5023
Employees Worked With
September 18, 2024
The guys at Metro took great care of our Ford Flex. On a Saturday they replaced a headlight bulb on our car. It required removing the bumper and we appreciate that they fixed it on the wewkend On a Saturday they replaced a headlight bulb on our car. It required removing the bumper and we appreciate that they fixed it on the wewkend More
by JSLEFTY33
September 18, 2024
Troy in Service got me written up quickly for my oil change and tire rotation and said he would look into my washer hose issue. He called me a short time later to say the car was done and he was able to change and tire rotation and said he would look into my washer hose issue. He called me a short time later to say the car was done and he was able to fix the washer issue easily too. He showed me what he found and fixed and I was on my way. Fast, competent service! More
by Kevinchonikel
Employees Worked With
September 17, 2024
Easy and efficient process. Very low pressure sales which is appreciated. Informative and attentive to my questions and needs. Entire process lasted 3 hours from test drive to d Very low pressure sales which is appreciated. Informative and attentive to my questions and needs. Entire process lasted 3 hours from test drive to delivery. Jeff K was personable and funny More
by PATBOCCIO
