Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,973 reviews
A number of items to address. Body work following an incident. Some difficulty getting all items corrected. Service was quick and all resolved. In all not really any complaints. Body work following an incident. Some difficulty getting all items corrected. Service was quick and all resolved. In all not really any complaints. More
Sales person and dealership told me a big lie about the warranty based on mileage. The manager did nothing to try to correct it. warranty based on mileage. The manager did nothing to try to correct it. More
I wasn’t going to bother with a review from last visit because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the maj because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the major stuff oil change, new tires and nys inspection. They missed or forgot minor details like resetting oil life indicator after oil change, not topping windshield fluid, left valve cover off one wheel, didn’t evenly fill tires with air I had to stop and fill air in tire. Also my drivers side window was left partially open at pickup on a rainy day too. But overall tires are running great oil seems good. Just minor things I should not have had to experienced. More
Super friendly and easy to get answers to questions and the service went super smooth the service went super smooth More
This was the easiest car buying experience that we have ever had. Would definitely recommend going there for your next car purchase!! ever had. Would definitely recommend going there for your next car purchase!! More
I will never buy a vehicle anywhere else. The service was outstanding no games and AJ went above and beyond to help me. The dealership itself was a very pleasant place and it was nice to see The service was outstanding no games and AJ went above and beyond to help me. The dealership itself was a very pleasant place and it was nice to see everybody working as a team. More
Good, fast and pleasant service from the service advisors. I will say they told me a sticker would be in my window for the next service. However it was never updated. So I will have to tend to my pa advisors. I will say they told me a sticker would be in my window for the next service. However it was never updated. So I will have to tend to my paperwork for when my next service will be. More
Anthony has been my salesman for my previous 3 leases at Metro. He's very friendly and always knows me when I come in for a service. This lease "deal" took a very long time, due to various reasons. Metro. He's very friendly and always knows me when I come in for a service. This lease "deal" took a very long time, due to various reasons. More
The first oil change is free and state inspection. Took two hours and ten minutes. Took two hours and ten minutes. More