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Metro Ford
Schenectady, NY
5,071 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,071 reviews
November 26, 2024
Great service from the team at Metro Ford. Brought my Bronco in for a recall and the service was taken care of the same day within a few hours. Thank you all. Brought my Bronco in for a recall and the service was taken care of the same day within a few hours. Thank you all. More
by kingchristianmadsen
Verified CustomerEmployees Worked With
Other Employees :
Rob Hitchcock
November 23, 2024
Nicole B. Made it the process easy and smooth as possible,to buy the truck I needed . Made it the process easy and smooth as possible,to buy the truck I needed . More
by RON.WITTIG
November 21, 2024
My sales rep Dan K was very good as well as the business office guy William M. Very good experience at Metro Ford. office guy William M. Very good experience at Metro Ford. More
by THROSE61
Employees Worked With
November 21, 2024
Great service by AJ my sales guy and JT in finance. What honest people! So refreshing! Praise be to God indeed What honest people! So refreshing! Praise be to God indeed More
by rbreyo
November 19, 2024
service was very quick and very knowledgeable, I always appreceate Troy's help. Thank You appreceate Troy's help. Thank You More
by Bill Gizzi
Employees Worked With
November 19, 2024
Great experience from start to finish. Jennifer was fun to work with and very helpful. Jennifer was fun to work with and very helpful. More
by paul
Employees Worked With
November 18, 2024
My experience with Metro Ford is always great. My salesperson was incredibly responsive and kept an eye out for just the right vehicle for me. I'd recommend anyone to Metro Ford that was looking f My salesperson was incredibly responsive and kept an eye out for just the right vehicle for me. I'd recommend anyone to Metro Ford that was looking for sales or service More
by SUSANCERONE
November 16, 2024
Our recent purchase of a Ford Transit Van was extremely pleasant. A.J. and J.T. were very helpful and professional. Thank you! pleasant. A.J. and J.T. were very helpful and professional. Thank you! More
by CLEARYDJX
November 14, 2024
Friendly,business knowledge. Sales staff very accommodating. I wish to praise Robert Sangelo with is listening to my needs. Sales staff very accommodating. I wish to praise Robert Sangelo with is listening to my needs. More
by cooperj1210
