Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford
Schenectady, NY
5,064 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 5,064 reviews
December 06, 2024
My first purchase at Metro. It was a great experience. I'd do business there again. It was a great experience. I'd do business there again. More
by SPENELLOANTHONY
Verified CustomerEmployees Worked With
December 05, 2024
Troy makes sure my cars are serviced correctly and with care. xxxxxxto Troy and his crew care. xxxxxxto Troy and his crew More
by Mark J Maloney
December 05, 2024
Bill Hearly did an amazing job finding me the exact vehicle I was looking for. vehicle I was looking for. More
by EBREEN0717
Employees Worked With
December 04, 2024
Anthony was very truthful and forthcoming and everything went as smooth as possible. I would recommend all my friends to this dealership. went as smooth as possible. I would recommend all my friends to this dealership. More
by ktakata47
Employees Worked With
December 04, 2024
I've always had a better experience with the service department rather than the sales department. department rather than the sales department. More
by KG
December 03, 2024
The service department was excellent - I can't remember who the advisor was, but he was excellent. Thank you I would recommend Metro Ford to anyone. who the advisor was, but he was excellent. Thank you I would recommend Metro Ford to anyone. More
by jbliven
Employees Worked With
December 02, 2024
They have always been very cooperative and responsive to my needs for Ford vehicle service. I appreciate them fitting me in when it was convenient for me. Thanks. my needs for Ford vehicle service. I appreciate them fitting me in when it was convenient for me. Thanks. More
by tomeworks
Employees Worked With
November 30, 2024
Metro Ford is the best place to have your vehicle serviced in the capital region! They are always professional and keep you updated as to the status of your vehicle. I will always go to Metro Ford! serviced in the capital region! They are always professional and keep you updated as to the status of your vehicle. I will always go to Metro Ford! More
by AMATTHE4
Employees Worked With
November 30, 2024
Great selection,super nice people and made my experience quick and painless.will definitely be buying here again quick and painless.will definitely be buying here again More
by ROLLERMAN2267
November 29, 2024
Troy is always a pleasure to work with. . great communication A+ service. Truck is running great!!! Thank you . great communication A+ service. Truck is running great!!! Thank you More
by Jasonw.andrometer
Employees Worked With
