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Metro Ford

Schenectady, NY

4.5
4,992 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 4,992 reviews

October 11, 2024

Donny was so accommodating and kind. They fixed my problem on time, drive me to work, & picked me up! More

by MARINAKRISTEL
Service Price Transparency
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Yes
Employees Worked With
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

"Used car salesman" sleze at its finest. Very poor experience AFTER sale was finalized. My fault ultimately for not reading the details amd assuming what we agreed on was what the paperwork More

by amson_jessica
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No
Employees Worked With
Rob
October 09, 2024

AJ was an absolute pleasure to work with! He was not pushy but was also there for us with any questions we had. Thank you for making this process as easy as it could be! More

by kahandevin
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Recommend Dealer
Yes
Employees Worked With
AJ Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

The serve was performed in a timely manner and the work was performed was outstanding with no issues. I would reamend Metro Ford to a friend or family member. More

by jcr2219_john
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Yes
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Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

My dealing with metro ford was great AJ is one of the best salesman there can’t say enough about him he really help me out and I got the ford explorer I wanted thank u very much AJ. Sid & mala Balkis More

by SIDHNARINEB
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Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

I use to buy my vehicles from Metro,now I go there just for service, close to home. More

by DAVECAMPODAVID
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Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Went in for an oil change. Was in and out in about half hour. Aidan is always a pleasure to work with. More

by MelTen
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Recommend Dealer
Yes
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Aidan Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Service made appointment, got there and then came tome stating coupon, did not have parts. Had to come back next day at 1pm, said wasn't enough time and was going to have to come back again but last min More

by CMORRISON19
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Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Just good the guy helping me seem to be getting aggravated because I wasn’t understanding what he was saying. More

by NBRUCE1037
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Brought my truck in for warranty work, dropped it off the night before. Picked up truck 3 days later. Paid bill, got in truck to leave, and had a flat tire! Sent to service manager and he told me that it did More

by ONLYMIKE929
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Jay Ostrander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
1.0
This rating includes all reviews, with more weight given to recent reviews.
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