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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

January 17, 2018

Awesome Dan Ketchum was wonderful to deal with. This is our second lease through Dan and plan to continue having Dan as our Ford sales consultant for years t More

by Theresa Capobianco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Michelle Hamel, Dan Ketchum
January 09, 2018

Best experience at a dealer Ever! Kevin at Metro Ford was great treated me like family not a customer and I worked him lol! He was patient and understanding we have 8 kids and we neede More

by Jay Goyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ruscio, David Wood
December 27, 2017

Great ,i will highly recommend any friend and family for your service. Your customer service was exceptional Mr. Tony. Thanks a lot for your outstanding ser More

by Mahendra Datt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Simone
December 17, 2017

an all around great buying experiance i found a truck on autotrader at metro ford,i live 4 hours away from them,lynn at internet sales helped out a lot,then jt got involved and did the res More

by super satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin ruscio, JT Tibbits, Lynn Woods
December 15, 2017

Kevin Ruscio/Ford Focus I bought my first car at Metro Ford Schenectady. Kevin was a great help getting me my suv. I went back to Metro Ford, and asked for Kevin, once agai More

by Miller,lois2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ruscio, Michelle Hamel
December 14, 2017

warrenty work f350 and receiving my new lease of explorer Across the board the staff and owners of Metro Ford are the best in this area .To bad other dealerships can't be as organized and personable as they a More

by SMOKEY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hamel, Anthony DeFabio
November 28, 2017

Great service, great car! We found a wonderful vehicle, had a really nice fair and honest salesman, and made a great deal. The whole process was neat, orderly and painless. We More

by PEC111
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hamel, Joe Shanks, Jay Ostrander
October 26, 2017

Expectations SURPASSED - Will not buy anywhere else We will never visit another dealer again. We were just exploring our options and we found not 1 but 2 vehicles that completely met our needs. Anthony More

by SUZANNE C WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hamel, Anthony DeFabio
October 19, 2017

I LOVE THE CAR MORE THEN I EXPECTED NICOLE SENT ME PICS OF THE CAR.AND HELP ME ALL ALL THE WAY IN BUYING THE CAR SHE WAS VERY PROF. IF YOU NEED A CAR GO SEE NICOLE SHE WAS AMAZING. More

by Joseph E RIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
October 18, 2017

Less than 1 star!! Had my car towed in, after two weeks to “diagnose” it and after me always following up Ford denied my claim and Metro wants me to pay $5600 for repair More

by Ngrant0224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Eden
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