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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

January 03, 2025

Service people were very polite excellent service and had it done very quickly really appreciate Metro Ford More

by pattinewcomb04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Aidan Jones, Donald Eden
January 02, 2025

The staff is friendly and explains what is being done to your car so that you can understand. I was there for a recall. The service took less time that what was originally expected which is always great. More

by MMARTEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
January 02, 2025

Metro Ford is the only place I would ever take my vehicles. It’s just not about service it’s about people, always friendly always willing to help More

by rpandori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
January 01, 2025

I received great service for fixing the undercarriage of my Ford Escape. Appreciate it very much More

by caribbeanblue66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
December 30, 2024

They delivered my truck quickly and I was pleased with the dealership, my Sales person snd the finance guy 10/10 More

by PETER.POLUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
parts guy was aldo good!, JT Tibbits, Bill Hearley, Troy Hanlon, Gerry Dariano, Jay Ostrander, Sara Wynne, Rob Hitchcock, Aidan Jones, Donald Eden, Bob Ruzzo
December 29, 2024

This is my second vehicle from Metro. I have been pleased with the ease in finding the vehicle I want and financing was completed very rapidly. Service department work has always been tru More

by JELGEISER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel Tumminello , JT Tibbits, Anthony DeFabio
December 27, 2024

Metro Ford has you covered from sales to service! I wouldn’t go anywhere else! More

by mkc415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach, JT Tibbits, Nicole Bellanger, Troy Hanlon, Rob Hitchcock
December 27, 2024

Always taken care of whenever I bring my truck in for maintenance. Very professional and I usually get out sooner than anticipated More

by robo1825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
December 25, 2024

Great customer service. I’m Glad I choose Metro Ford for all my vehicle purchases More

by scovy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Denton, Donald Eden
December 24, 2024

Clean and sales staff were very helpful. The car was ready for us to pick up on Saturday. AJ was very helpful in explaining the new explorer to us. He gave me his cell phone and said to c More

by DEBBIEMIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Denton
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