Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,973 reviews
Brought my truck in for warranty work, dropped it off the night before. Picked up truck 3 days later. Paid bill, got in truck to leave, and had a flat tire! Sent to service manager and he told me that it did night before. Picked up truck 3 days later. Paid bill, got in truck to leave, and had a flat tire! Sent to service manager and he told me that it didn't happen there..... He then tells me that they couldn't repair it, but would gladly sell me a New tire!!! We had words. I had them put spare tire on and left! Went to a tire dealer who patched it with no problem. I will NEVER go back there again! This was my 3rd truck that I purchased from them. Stay away from this dealership!! Go to Latham Ford or Morris ford!!!! More
As always service is excellent. The quick oil/tire rotation scheduling is a great convenience. The quick oil/tire rotation scheduling is a great convenience. More
Courteous, pleasant. Explained it all is terms I understood. Told me what I needed and what I didn't need. Explained it all is terms I understood. Told me what I needed and what I didn't need. More
Fantastic service! ! Had a last minute flat tire that the service manager was able to get me in and two new tires installed with no appointment. Awesome staff and servic ! Had a last minute flat tire that the service manager was able to get me in and two new tires installed with no appointment. Awesome staff and service. More
oil changes are easy, finding the cause of problems is not so good. examine the vehicle before offering a backyard mechanics view. even a poor doctor still looks into issues before jumping to conclusions not so good. examine the vehicle before offering a backyard mechanics view. even a poor doctor still looks into issues before jumping to conclusions on the problem. you didn't make the vehicle, but you represent the company that did! poor engine performance is a reflection on the service that didn't take the time to see if there is really something wrong. would you go back for service if the only answer given is the seasonal gas. shame on you! More
Everything was on time, worked performed was exactly as expected, loaner car was clean and in excellent condition. expected, loaner car was clean and in excellent condition. More
Purchased two trucks here and I’ll be back. Nicole B has been fantastic and Troy in service is always great. Nicole B has been fantastic and Troy in service is always great. More
Nicole was absolutely fabulous! ! Professional and responsive to our needs We will be back again ! Professional and responsive to our needs We will be back again More
Very happy with the quick response from Jeff and all interactions afterward. He made it very easy, considering I was over an hour away. I can’t remember the name of the other gentleman I met with but he interactions afterward. He made it very easy, considering I was over an hour away. I can’t remember the name of the other gentleman I met with but he was very funny and nice. Overall good experience More
Aiden was great. Very friendly and professional He addressed all my concerns. Upon picking up my vehicle the receptionist was pleasant and courteous. The technician a Very friendly and professional He addressed all my concerns. Upon picking up my vehicle the receptionist was pleasant and courteous. The technician assigned to my vehicle was outstanding. All my issues were resolved. Fantastic Service Department More