Metro Ford

Metro Ford Service Department The Metro Ford service staff are very professional and great to deal with. Their customer service is outstanding and far Exceeds any other dealership The Metro Ford service staff are very professional and great to deal with. Their customer service is outstanding and far Exceeds any other dealership in the capital region. More

Excellent Pleased with everything I need if need something bring it in gets done have a good time when I’m here second home from home Pleased with everything I need if need something bring it in gets done have a good time when I’m here second home from home More

Service and Body Shop I had to get a new door skin put on my 2016 F150 for being hit. Cary Peek the body shop manager took good care of everything including dealing with t I had to get a new door skin put on my 2016 F150 for being hit. Cary Peek the body shop manager took good care of everything including dealing with the insurance company. The body shop did an excellent job fixing it with a polish and cleanup of the truck inside and out. They sent over to service for an oil change and some warranty work that needed to be done. In all, I have been buying vehicles from Metro Ford for 30 years and only use their Service as well. Never had any issues or complaints and if I did they surely would take care of the situation. If you are looking for a great Ford Dealer Metro is the one to go to hands down!!! More

Good attitude but service was... ok I got pre apporved for a car note before I went but it still wasn't as smooth as I'd have liked. She tried and was fair to me but there were things di I got pre apporved for a car note before I went but it still wasn't as smooth as I'd have liked. She tried and was fair to me but there were things discussed that seemed different when the paper work came through. The salesman was friendly but really didn't work that hard for me. He didn't have much to say about the car except it was nice and initially claimed there weren't any vehicles there for the price I was looking at. Overall, he added no value. More

Explorer Platinum Entire experience was great. Working with Anthony to get to final deal was professional and positive throughout the process. I highly recommend Metro Entire experience was great. Working with Anthony to get to final deal was professional and positive throughout the process. I highly recommend Metro Ford and Anthony DeFabio More

Transmission Shuttering The service team, including Jay Ostrander, was as usual professional and efficient. They quickly determined that the problem was the clutch; the repl The service team, including Jay Ostrander, was as usual professional and efficient. They quickly determined that the problem was the clutch; the replacement was accomplished quickly and the problem has now been resolved. More

Excellent service center. All work was completed as asked. Jay was very helpful and plan on going back when I need my next service at 25,000 miles. All work was completed as asked. Jay was very helpful and plan on going back when I need my next service at 25,000 miles. More

Helpful & caring staff The employees were kind and helpful in trying to make my first car-leasing experience exceptional. They went all the way to Vermont to find the Escape The employees were kind and helpful in trying to make my first car-leasing experience exceptional. They went all the way to Vermont to find the Escape that I wanted and went to other great lengths to make sure that I could get the most affordable monthly payments. More

Factory Recall Service From the time i I set up the appointment for the factory recall everything was handled very smoothly and satisfactory. Jay Ostrander kept me informed From the time i I set up the appointment for the factory recall everything was handled very smoothly and satisfactory. Jay Ostrander kept me informed on estimated completion time for repair. More

Excited!! AJ helped me to find everything I needed and more! There are a few extras in the car that I wasn't thinking I'd get, but I love it and am exited to be AJ helped me to find everything I needed and more! There are a few extras in the car that I wasn't thinking I'd get, but I love it and am exited to be driving it for a while!! More