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Metro Ford
Schenectady, NY
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Awesome Metro ford has always taking care of my car! I wouldn't bring it to anyone else but then!! Service manager Troy is the best!!!! Metro ford has always taking care of my car! I wouldn't bring it to anyone else but then!! Service manager Troy is the best!!!! More
The works Troy was very good to work with, service was done quickly. I have been going here for years and have not been disappointed yet. Nice Job Troy was very good to work with, service was done quickly. I have been going here for years and have not been disappointed yet. Nice Job More
Exceeded my expectations, Tony Simone is a brand ambassador! I have been driving the same car for fifteen years and knew it was time to consider a different choice. I went to a sales event in January, test dro I have been driving the same car for fifteen years and knew it was time to consider a different choice. I went to a sales event in January, test drove an Escape and did my research and went to other dealers but returned to Metro Ford because of the great customer service. From April 11, it took just a few days to set up my lease and trade in. Tony Simone guided me to a Ford Escape that matched my driving needs, is a great AWD vehicle and gets great gas mileage. I am so happy and feel like a weight has been lifted off my shoulders by Tony Simone and Metro Ford. The Staff at Metro Ford was so helpful and friendly, from Bill in Finance, to the Cashier, to Dave Dariano. More
Salesman Defabio was GREAT !!! The dealership itself is ok but my salesman, Anthony Defabio, was great. We have purchased 6 cars from Metro's various locations over the past 30 year The dealership itself is ok but my salesman, Anthony Defabio, was great. We have purchased 6 cars from Metro's various locations over the past 30 years. The most unpleasant portion of the experience is always dealing with one or another of the Darianos. This time I was able to avoid them altogether!! More
Excellent Next day appointment for oil change. Excellent service and customer care. Service was very professional and employees were very friendly. Will definte Next day appointment for oil change. Excellent service and customer care. Service was very professional and employees were very friendly. Will defintely be back soon ! More
New vehicle purchase This was a quick and easy purchase, just the way I like it. We found the vehicle and within a week we picked it up. This was a quick and easy purchase, just the way I like it. We found the vehicle and within a week we picked it up. More
Quick service Called for routine service on short notice and was scheduled same day. Completed ahead of estimated time. Included warranty work I wasn't aware of. Called for routine service on short notice and was scheduled same day. Completed ahead of estimated time. Included warranty work I wasn't aware of. More
Great Experience I really did not feel pressured to buy! Mike DiCocco was friendly, knowledgeable, courteous, and professional. I heartily recommend Metro to my friend I really did not feel pressured to buy! Mike DiCocco was friendly, knowledgeable, courteous, and professional. I heartily recommend Metro to my friends and relatives. More
Only Dealership to use Great Dealership, willing to do what it takes to make a deal. Anthony is the best salesman that I have ever negotiated with! Always a pleasure purchas Great Dealership, willing to do what it takes to make a deal. Anthony is the best salesman that I have ever negotiated with! Always a pleasure purchasing a vehicle. JT was amazing putting the numbers together and getting me the best rate available, thanks again! More
Great Service Dept. / Satisfied with problem resolution This dealership is right on the ball. All of the attendants in the service department are great especially Troy and Jay who I have been dealing with t This dealership is right on the ball. All of the attendants in the service department are great especially Troy and Jay who I have been dealing with the most. I have even started taking my mother's and my daughter's car to Metro Ford service now. When I encountered a problem recently it seems like the entire dealership got involved in the resolution and within 24 hours it was resolved to my complete satisfaction. It is refreshing to see service people like Jay and Troy take such concern and care of all of my service needs on our vehicles. They are keepers and deserve a raise ! I only have one suggestion. They should use plastic covers over the vehicles upholstered seats when servicing vehicles. More