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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

May 06, 2018

Review on my purchase I found the car I wanted, Dan wasn't the least bit interested in even selling the ford explorer. I had to follow up with Dan regarding issue and was t More

by Kimstoychest4948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whom ever serviced the issues, JT Tibbits, Dan Ketchum
May 05, 2018

Fantastic, prompt service provided by professionals I stopped in after a reminder call for service for my Ford Escape. They took my car in immediately, and provided prompt professional service in a sw More

by TRACHLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ruscio, Rob Hitchcock
May 03, 2018

Exciting Great dealership to purchase a vechicle. The sales consultant Nicole was very knowledgeable and professional. Nicole. showed us different models and More

by TJOHNSO2@NYCAP.RR.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
May 03, 2018

Body work Gary was great. The process took a quick amount of time unlike this review. Was kept in the loop for the whole time Really appreciate it More

by cartersw10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
May 02, 2018

Inspection Evrything went greatvall the staff was excellent and courteous answered any questions I had, the video they send you showing how the inspection is goi More

by Aniceah11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria mclaughlin, Mike Raggozzino, Jay Ostrander
May 02, 2018

great people easy to deal with Hang on to Darlene Shafran, she was knowledgeable of the vehicles, and helped us in picking our truck and car. I will send my friends her to her for More

by WCARENTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
May 02, 2018

Best experience of dealing with a sales person I ever had Every person that I had contact with was very friendly and my sales guy was the best. Informed me of added rebate from the company I work for which I More

by Custom Glass Etching
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Lenard, Dave Dariano, AJ Denton, William Thorpe
May 02, 2018

Warranty work. Great experience. Service guy Brian Introne was fantastic. Extremely helpful and friendly. Answered all my questions and very helpful. Overall easy, n More

by tkline5186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Introne
May 02, 2018

Friendly Service My salesperson, Darlene was friendly, knowledgeable and did not pressure or rush me. She answered all my questions and gave clear answers. She made More

by SSIEGE4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara, Darlene Shafran, Michelle Hamel
May 01, 2018

As always Outstanding Service Another service apt well done. Always a pleasure to come to Metro Ford. The entire dealership staff was helpful, cheerful and professional during my More

by JAMPRO55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Bill Thorpe
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