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Metro Ford
Schenectady, NY
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Review on my purchase I found the car I wanted, Dan wasn't the least bit interested in even selling the ford explorer. I had to follow up with Dan regarding issue and was t I found the car I wanted, Dan wasn't the least bit interested in even selling the ford explorer. I had to follow up with Dan regarding issue and was told it was a soft spot in the tire. Now realizing it's a barring and needs an alignment which were concerns i brought to his attention before purchase. He said it was all would be handled. Week after purchase it's in the shop. Way to go to metro ford and their outstanding service. I would never recommend anyone purchase a car there. Customer service was not friendly and they couldn't be bothered. More
Fantastic, prompt service provided by professionals I stopped in after a reminder call for service for my Ford Escape. They took my car in immediately, and provided prompt professional service in a sw I stopped in after a reminder call for service for my Ford Escape. They took my car in immediately, and provided prompt professional service in a swift manner. Salesman Kevin Ruscio stopped to chat as I was waiting. More
Exciting Great dealership to purchase a vechicle. The sales consultant Nicole was very knowledgeable and professional. Nicole. showed us different models and Great dealership to purchase a vechicle. The sales consultant Nicole was very knowledgeable and professional. Nicole. showed us different models and helped us find the right model we were looking for. More
Body work Gary was great. The process took a quick amount of time unlike this review. Was kept in the loop for the whole time Really appreciate it Gary was great. The process took a quick amount of time unlike this review. Was kept in the loop for the whole time Really appreciate it More
Inspection Evrything went greatvall the staff was excellent and courteous answered any questions I had, the video they send you showing how the inspection is goi Evrything went greatvall the staff was excellent and courteous answered any questions I had, the video they send you showing how the inspection is going is awesome helps to let you know where they're at in the process. Love bringing my car there for service would reccomend to anyone. More
great people easy to deal with Hang on to Darlene Shafran, she was knowledgeable of the vehicles, and helped us in picking our truck and car. I will send my friends her to her for Hang on to Darlene Shafran, she was knowledgeable of the vehicles, and helped us in picking our truck and car. I will send my friends her to her for their next car. More
Best experience of dealing with a sales person I ever had Every person that I had contact with was very friendly and my sales guy was the best. Informed me of added rebate from the company I work for which I Every person that I had contact with was very friendly and my sales guy was the best. Informed me of added rebate from the company I work for which I didn't know I could get. That was nice. Over all the process went smoothly and they have my business for good. More
Warranty work. Great experience. Service guy Brian Introne was fantastic. Extremely helpful and friendly. Answered all my questions and very helpful. Overall easy, n Great experience. Service guy Brian Introne was fantastic. Extremely helpful and friendly. Answered all my questions and very helpful. Overall easy, no stress and very happy. More
Friendly Service My salesperson, Darlene was friendly, knowledgeable and did not pressure or rush me. She answered all my questions and gave clear answers. She made My salesperson, Darlene was friendly, knowledgeable and did not pressure or rush me. She answered all my questions and gave clear answers. She made purchasing my car a stress free and surprisingly, enjoyable experience. Sara from the internet sales was also helpful and responsive while not being pushy. Michelle from Finance was also friendly and easy to talk to. More
As always Outstanding Service Another service apt well done. Always a pleasure to come to Metro Ford. The entire dealership staff was helpful, cheerful and professional during my Another service apt well done. Always a pleasure to come to Metro Ford. The entire dealership staff was helpful, cheerful and professional during my visit. More