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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

May 13, 2018

Hanlon’s Service Department is Outstanding I would have dumped my Expedition (and not purchased another Ford) years ago, were it not for Troy Hanlon in the service department. He is upfront a More

by Glen976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
May 12, 2018

Efficient and friendly! The last two times I have had service done the experience was great! They kept their word on price timing and they were very friendly! More

by JONESNE625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
May 10, 2018

Purchased a 250 Ford Had a great day working with Dan, Bill, Michelle with our purchased, Ford 250 6.2L. Everyone was very professional. We all ride Bikes so it was like w More

by HRW1300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hamel, Dan Ketchum, Bill Marincic
May 09, 2018

F150 Customer Had a present experience. Anthony and the sales managers work out the best options for me and we very helpful. Test drive many trucks and didn't here More

by SCHAGERE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
May 09, 2018

Really good people to deal with. Had a really good experience working with Tony and Dave. No pressure sales and very fair pricing. Everyone one was very friendly and helpful. The t More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Dave Dariano, Bill Marincic, Tony Simone, Don Eden
May 09, 2018

60 day warranty work on used car purchase Fixed leak , also asked about loose trim on roof , trim wasn’t fixed under warranty- but was taken off roof and left on the back seat after they remov More

by LCASTLE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Shanks
May 09, 2018

Quick and painless! I went Sunday to look at a truck F250 that I saw on line. I sat with Darlene and she was excellent! I took truck for a test drive and purchased it. More

by YATES2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanks Michelle for getting me a great rate on loan!, Darlene Shafran, Michelle Hamel, Sara Wynne
May 08, 2018

Electrical Issue Metro service was very thorough and took the time to go over my truck with a fine tooth comb to insure they were not missing anything. The extra time More

by RIGGIADAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Michelle Hamel, Joe Camuglia, Troy Hanlon, Jay Ostrander
May 06, 2018

Best salesman ever!!! Bill Hearley is without doubt the most competent, kindest and efficient salesperson I have ever dealt with in the 40+ years that I have been buying ca More

by CRK1080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
May 06, 2018

turned in 3yr.lease. signrd new 3yr.lease of 2018 ford ecosp Went back to Dan Cole who leased me my original 2015 Ford escape. after addressing many options I chose a new 3yr. lease of a new 2018 Ford EcoSport More

by PKTRACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole, Dan, Victoria McLaughlin, Dave Dariano
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