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Metro Ford
Schenectady, NY
4,973 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,973 reviews
June 19, 2017
Painless Purchase William was a pleasure to work with. He was very knowledgeable and I look forward to dealing with him in the future. I will be sure to share his name William was a pleasure to work with. He was very knowledgeable and I look forward to dealing with him in the future. I will be sure to share his name with other potential customers whenever I get the chance. More
by 2LeGiT
Employees Worked With
William Thorpe
June 19, 2017
Great Times at Metro Ford Had a very pleasant time at Metro Ford thanks to Will. He was very helpful and intelligent in this process. He looked out for me as a customer, which Had a very pleasant time at Metro Ford thanks to Will. He was very helpful and intelligent in this process. He looked out for me as a customer, which is incredibly refreshing after searching for a new vehicle. If you need help, go see Will at Metro Ford. More
by KedTheCaptain
Employees Worked With
William Thorpe
June 14, 2017
Great experience with AJ! I recently purchased my Fusion Hybrid from AJ and had a fantastic experience! He got me into a service loaner and managed to get thousands off for me, I recently purchased my Fusion Hybrid from AJ and had a fantastic experience! He got me into a service loaner and managed to get thousands off for me, a lower payment than I thought I'd get! AJ also showed me all of the gadgets and hooked me up with sync. Couldn't have been better! More
by Anurag
Employees Worked With
June 13, 2017
Fantastic Treatment! Salesman William Thorpe was thoughtful, patient and low stress. One of the best car buying experiences of my life. I highly recommend Metro Ford to Salesman William Thorpe was thoughtful, patient and low stress. One of the best car buying experiences of my life. I highly recommend Metro Ford to anyone interested in personal service when buying a car. More
by ckovacs519
Employees Worked With
William Thorpe
June 12, 2017
Quality deals with amazing staff It was a professional experience from the moment I set foot in the dealership. It was a no head ache, straight forward process. I always tell people t It was a professional experience from the moment I set foot in the dealership. It was a no head ache, straight forward process. I always tell people to stop in when in the process of buying a car. Huge inventory that will have a car for anyone. More
by FordBandit69
Employees Worked With
March 03, 2017
LOVE MY CAR! I have just purchased a brand new 2016 Ford Focus from Metro Ford and I could not be more satisfied with my service. It is my first ever vehicle I hav I have just purchased a brand new 2016 Ford Focus from Metro Ford and I could not be more satisfied with my service. It is my first ever vehicle I have ever purchased, the staff was amazing and helped me through the process, and they took their time explaining everything to me and made me feel very comfortable. I was very impressed and drove away a happy customer! More
by Tashacolgan1983
Employees Worked With
Brett, Mike
January 27, 2017
Purchase of vehicle My sales man Josh Sawyer was top notch . He made my experience one I won't forget. Josh made sure I knew what was going on step by step. I would not g My sales man Josh Sawyer was top notch . He made my experience one I won't forget. Josh made sure I knew what was going on step by step. I would not go anywhere else. More
by Charityl1434
Employees Worked With
John Sawyer
January 27, 2017
Easy experience Dealing with Josh and metro Ford as been an easy experience. From start to finsish. Did as much as possible to get the deal done Dealing with Josh and metro Ford as been an easy experience. From start to finsish. Did as much as possible to get the deal done More
by Qwerty
Employees Worked With
Josh,Dave,jt
January 27, 2017
Pleasurable experience Josh was very helpful and knowledgeable about the car I wanted. Everyone in the process was very nice and helpful. I am very happy with the purchase Josh was very helpful and knowledgeable about the car I wanted. Everyone in the process was very nice and helpful. I am very happy with the purchase and the decision to go to Metro Ford. More
by Rhenry123
Employees Worked With
Josh Sawyer
January 25, 2017
No title Josh was great. Made process simple. Wasn't "pushy". Finance was bit more frustrating as led to believe sale was finalized but then Finance told me Josh was great. Made process simple. Wasn't "pushy". Finance was bit more frustrating as led to believe sale was finalized but then Finance told me it wasn't. Definite. More
by Smc
Employees Worked With
Josh Sawyer
