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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,074 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,074 reviews

January 21, 2025

Service reps always helpful. Never have had an issue. Happy to be going to the dealership since there is not a Lincoln dealership in this area. More

by Donna R.
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Recommend Dealer
Yes
Employees Worked With
Jay Ostrander, Aidan Jones
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January 21, 2025

Very helpful and willing to work with you and your schedule. We keep our vehicles here and trust their service. More

by leo34
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Recommend Dealer
Yes
Employees Worked With
Aidan Jones
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January 19, 2025

my recent experience leasing my 4th vehicle fro m Metro was Great. From the salesman Anthony, F&I agent Noelle to Dave D. More

by FLEETWRENCH3
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Yes
Employees Worked With
Noelle, Dave Dariano, Anthony DeFabio
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January 16, 2025

Service was on time , and service manager very accommodating. I would recommend this dealership to others More

by ROLYNNE214
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Yes
Employees Worked With
Aidan Jones
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January 16, 2025

Great dealership and excellent service center. Nicole is fantastic in Sales! I’ll definetly be buying my next truck from Metro! More

by ljk00
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Yes
Employees Worked With
JT Tibbits, Nicole Bellanger, Aidan Jones
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January 15, 2025

Excellent service. Getting the loaner was quick and easy. Everything complete in just a few hours. More

by DEBBIEMIR
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Recommend Dealer
Yes
Employees Worked With
Elizabeth , AJ Denton
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January 14, 2025

The dealership is so clean and the mechanics were outstanding and my work was great More

by Bradyroxanne
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Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
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January 13, 2025

They were great but I did have to go back to get some parts they to properly secure the bumper after it was done. They really need an indoor area to go over the repairs with the customer on pickup. Oth More

by Robin
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Yes
Employees Worked With
Lisa, very helpful!
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January 07, 2025

Excellent service, extremely fast and efficient got me in the same day I had an issue and resolved it within the same weekend More

by isabella.falbo98
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Yes
Employees Worked With
Troy Hanlon, Rob Hitchcock
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January 06, 2025

The staff were honest and very nice. I will definitely go back to them. Thanks More

by LORILBRO
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Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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