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Metro Ford

Schenectady, NY

4.5
4,991 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 4,991 reviews

October 25, 2024

The sales process was as smooth as could be expected from Metro. I called my sales agent and told her what I wanted, she handled it that day and I picked up my car that afternoon. She thoroughly explained th More

by SUSANCERONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Had a fast and very easy experience with everyone I worked with at Metro Ford. More

by pengs14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Cole
October 24, 2024

This dealership has a wide variety of vehicles to choose from. What really impressed me was how patient Rob and Bill were when I changed my mind after some of the paperwork had been done on the EcoSport. Bu More

by sherrytourtual
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill in Business and Robert is Sales were the ones who helped me the most.
October 24, 2024

This is our 6th car we have leased/purchased from Metro Ford and the service and quality of the vehicles has been outstanding. Nicole has been intrumental in our decision making process and worked to get u More

by JEKWUNPUTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Sold the original truck I was coming to look at hours “minutes” before I showed up to sell me another they just received for 10k more then the exhaust fell off the first week of owning it and it took 3 w More

by Metrofordblows
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
All of them
October 22, 2024

To charge me over $500 dollars to fix nothing and break two windows from going up and down is highway robbery! And to think I worked as a salesman for a few years and made them a lot of money and to have t More

by Al Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Dariano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

From start to finish it was an excellent experience dealing with Metro Ford. Bill and Dan were a pleasure to deal with! I will be referring to this dealership! More

by JBODDEN9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill in finance
October 22, 2024

Best experience I've ever had buying a vehicle. Love my bronco! Thank you Rob and JT More

by tetrault00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Dan C. was great from start to finish. I truly appreciate him helping me find a truck suitable for my needs. More

by henrygarcia189
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Cole
October 19, 2024

They did everything they said they would do . Staff was respectful and timely. I was very satisfied. More

by mkospa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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