Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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This dealership was nothing short of amazing!!! I have been to many dealerships and this was my first one where everything went off without a hitch! Other dealers told me, nope can't get you in that I have been to many dealerships and this was my first one where everything went off without a hitch! Other dealers told me, nope can't get you in that car for that payment and I'm here to say metro ford (Michelle) did at an even better payment. Our salesman Anthony was phenomenal!!! Ty Metro Ford!! More
Leaves oil cap off Unprofessional crappy service. Left off oil cap . Brand new car . 1st oil change . Disgusted with service department. Not our first bad experience! Unprofessional crappy service. Left off oil cap . Brand new car . 1st oil change . Disgusted with service department. Not our first bad experience! Will definitely loose customers! More
Awesome people to work with I always deal with Dan and Michelle they make the process so easy all you have to do is give them your information sit back relax and Michelle take I always deal with Dan and Michelle they make the process so easy all you have to do is give them your information sit back relax and Michelle takes care of all the financing Dan I just call them up tell him what I want he finds it for me I come in to look at it tell him I like it he takes care of that part of it handed off to Michelle and the rest is pretty much history it’s so easy to buy from here they make the experience very tolerable I’ve been to other dealerships that just make you want to go home and cry not here at Metro Dan and Michelle are the best I will never deal with anybody else thank you Dan and Michelle for making my life easier More
incomplete had the 10000 mile check up at a cost of 70 dollars +-. the following day after the service my low pressure light came on. when I checked the press had the 10000 mile check up at a cost of 70 dollars +-. the following day after the service my low pressure light came on. when I checked the pressure in all the tires,. it ranged from 30 to 32 lbs. recommend tire pressure is 35 lbs. I put 35 lbs in all tires and the light went out. if this is part of the check up, why wasn't the correct tire pressure installed. outside of that the service seems to be ok. More
Excellent sales and service. Metro ford service has been better than I expected. They have taken the time to explain the messages as well as handling the normal services. Metro ford service has been better than I expected. They have taken the time to explain the messages as well as handling the normal services. More
excellent service by salesman abd finance man walked in and was greated vehicle at a fair price and was treated greeted by very friendly salesman. Kyle was knowledgeable and courtios. Next person walked in and was greated vehicle at a fair price and was treated greeted by very friendly salesman. Kyle was knowledgeable and courtios. Next person was finance man TJ. Was also very friendly and knowledgeable. Overall got a vehicle at a fair price and was treated very well More
Lacking. They forgot to change my oil and fix the flat. So I had to make another appointment with Midas and take it. Should be compensated with a free hour They forgot to change my oil and fix the flat. So I had to make another appointment with Midas and take it. Should be compensated with a free hour since I had to waste one of my hours. More
Good experience with sales representative Mainly I had contacts only with Jennifer Gifford. Very accommodating and friendly. Helped me go through the financing issues. Jennifer was very flexib Mainly I had contacts only with Jennifer Gifford. Very accommodating and friendly. Helped me go through the financing issues. Jennifer was very flexible on meeting times More
very good Had a very good experience salesman was excellent and so was fiance..showroom was clean and comfortable. Wish they had a couple more truck ro choose f Had a very good experience salesman was excellent and so was fiance..showroom was clean and comfortable. Wish they had a couple more truck ro choose from in my price More
Takata Air Bag Recall The technician(s) that performed this safety recall need to be reminded that customers don't appreciate their cars being left any less than the way t The technician(s) that performed this safety recall need to be reminded that customers don't appreciate their cars being left any less than the way they found them. Extra parts (I hope!) were found in the passenger compartment. Metal clip lodged in the leather driver's seat. Rubber bumper found on carpet behind driver's seat. New and warning lights (never had these before) advising me to remove items from in front of the passenger seat and simultaneous warning that passenger side air bag disabled for no apparent reason. So, in my opinion, on a scale of 1-10, Metro Ford gets a 6. More