
Metro Ford
Schenectady, NY
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great service easy to deal with. took a little longer than expected but coolant leaks can be hard to track. everything was clean and neat upon return. like the fact easy to deal with. took a little longer than expected but coolant leaks can be hard to track. everything was clean and neat upon return. like the fact the vehicle was test driven after repair was made. not always the case at other dealerships I have been to. overall, great job More
Great Jay is a great service dept employee. Goes the extra mile to help. He made a difficult Situation easy. Took time to explain the process. Always calls Jay is a great service dept employee. Goes the extra mile to help. He made a difficult Situation easy. Took time to explain the process. Always calls back. More
Great dealer Made buying a new car simple and fair. Excellent staff that cared about what I wanted . Made the complete process easy. Hope to but another one next Made buying a new car simple and fair. Excellent staff that cared about what I wanted . Made the complete process easy. Hope to but another one next year More
Simply amazing Bill Hearley and the Metro Ford staff went above and beyond my needs to help ease the purchasing of my brand new 2020 Ford Edge SEL. Everyone of my co Bill Hearley and the Metro Ford staff went above and beyond my needs to help ease the purchasing of my brand new 2020 Ford Edge SEL. Everyone of my concerns was addressed and the deal I received beat out all the other local competition hands down. I appreciate everything the staff at Metro Ford did to help make this experience memorable. If you’re looking for a staff that goes out of their way to assist you and your needs and gives you the best deal in town, go see Bill Hearley and Metro Ford, you won’t be disappointed! More
2 hours for an oil change???? I've given up on this place. First appointment=way too busy. Would have had to wait a very long time. Rescheduled. Second appointment was assured it w I've given up on this place. First appointment=way too busy. Would have had to wait a very long time. Rescheduled. Second appointment was assured it would be no more than an hour. 2 hours later I was still there...for a very simple oil change and tire rotation. I could have done it myself in 20 minutes tops. Time to find another place to take my 2019 Ranger. More
Very efficient. Finished service when they said they would. Complimentary oil change and they did not try to sell me anything I didn’t need like other dealers. Finished service when they said they would. Complimentary oil change and they did not try to sell me anything I didn’t need like other dealers. More
Drive shaft Did a great job finally. My first visit they couldn’t find anything wrong. I brought it back the next day and then they found the problem Did a great job finally. My first visit they couldn’t find anything wrong. I brought it back the next day and then they found the problem More
Thank you Metro team Anthony and Bill made the purchase/lease as easy as walking thru the door...I enjoy my 2019 ford Ranger STX..THANK YOU for making it simple... Anthony and Bill made the purchase/lease as easy as walking thru the door...I enjoy my 2019 ford Ranger STX..THANK YOU for making it simple... More
29020 F-150 Tried to purchase a 2019 F-150 but none available to suit my needs. Dan Ketchum helped me through the process to order a 2020 Lariat as no books were Tried to purchase a 2019 F-150 but none available to suit my needs. Dan Ketchum helped me through the process to order a 2020 Lariat as no books were available yet. Dan was a great help and no pressure. Will recommend him to others. More
Service Your staff is always very helpful and respectful. I recommend you to everyone I know. I am glad I bought my car here and I am always satisfied with .y Your staff is always very helpful and respectful. I recommend you to everyone I know. I am glad I bought my car here and I am always satisfied with .y service visits. Thank you More